Caseworker I, SAF/IS Call Center
American Red Cross•Fort Sill, OK
395d•Remote
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About The Position
The Caseworker I position at the American Red Cross involves providing emergency assistance to military members and their families through the Hero Care Center. This role requires working in a fast-paced environment to assess client needs, determine eligibility for services, and coordinate requests for assistance. The position operates 24/7, and the caseworker will be responsible for interviewing callers, recording information, and delivering emergency communication messages.
