Caseworker, Access Services

DuPagePads•Downers Grove, IL

10d•$22 - $23

About The Position

Caseworker, Access Services - Full time - 40 hours/week DuPagePads is currently seeking qualified candidates to join our team as a case worker in our Access Services program. In this role, you are responsible for creating a warm and welcoming environment for clients at DuPagePads’ overnight warming site . DuPagePads is committed to ending homelessness in DuPage County. Our solution to ending homelessness is housing coupled with supportive services and employment. Be part of the Solution – become a case worker and help clients become self-sufficient.

Requirements

Experience working with the homeless population or similar populations
provide own transportation
must be able to lift 50 pounds

Nice To Haves

training, certification, or licensure in mental health, substance use, evidence-based practices, a plus
ability to meaningfully engage clients at all hours

Responsibilities

Operates within the DuPagePads Core Values, which supports providing care in accordance with the Trauma Informed Policy and Practices of the Agency.
Manages the overnight warming site, ensuring safety for everyone.
Provides feedback and direction to security and volunteers.
Accepts donations
Screens walk in clients and all calls that come into the Access line or in person
Completes assessments in Calls
Completes background checks
Addresses higher level client needs including coordination of care with external providers (hospitals, therapists, jail, substance use disorder clinics), crisis intervention, and safety planning.
Acts as client’s advocate to facilitate access to resources and services.
Performs documentation expectations with client contact, accurate confidential case files, and contractual paperwork.
Maintains confidentiality of privileged information and adheres to client privacy laws.
Address the employment needs of our clients by collaborating with the Employment program.
Ensures that all clients are regularly staffed including assessing for and addressing each client's individual needs.