Case Supervisor

Lutheran Community Services Northwest•McMinnville, OR

11d

About The Position

The Safe Families for Children is a family preservation movement motivated by radical hospitality, disruptive generosity, and intentional compassion to keep children safe and families together facing crisis. We bring church and community together, mobilizing an army of volunteers to advocate for vulnerable children and socially isolated families. This is a part-time, 25 hour per week position. The Family Case Supervisor (FCS) provides professional support to our Safe Families for Children volunteers while serving socially isolated families. Families enrolled in SFFC are provided respite care, friendship, coaching, and an array of tangle resources. Along with the professional support the FCS will conduct home screening visits, training, and assess goodness of fit through means of interviewing volunteers.

Requirements

Knowledge of and dynamics of child abuse and neglect
Excellent communication skills, both verbal and written to include basic computer skills and e-mail usage
Ability to work independently and cooperatively as a team member
Ability to be very organized regarding paperwork, be detailed oriented, and have ability to effectively prioritize work responsibilities
Must be able to work well under pressure and be able to work in a multicultural setting
Requires strict adherence of HIPAA standards in the office workspace to ensure confidentiality
Bachelor's degree in human services or fields related to working with children and families.
Minimum 2 years of experience working with at-risk families.

Responsibilities

Provide ongoing professional support to Safe Families Volunteers
Provide training information and support to Safe Families volunteers
Meet with newly-vetted volunteers, interview and identify areas of interest
Conduct Home Screening Visits, ensuring safety protocols have been met and home provides a safe and nurturing environment for children being hosted
Attend weekly and monthly Safe Families conference calls and in-person meetings
Responsible for screening client referrals for appropriateness and goodness of fit
Support the process of connecting clients to their Safe Families volunteer team
Facilitate hosting placements and ensuring a smooth transition of client’s children into the care of volunteer host families and the return to their parents
Maintain data tracking, documentation, and weekly reports
Perform welfare check or assign appropriate level of volunteer of newly placed children within 48 hours of arriving at host family
Knowledge of dynamics of high-risk families including substance use and behavioral health
Experience working with a variety of individuals in difficult circumstances, including angry and hostile clients, disadvantaged individuals, families in provision of services, mentally/emotionally ill individuals, and developmentally delayed clients
Demonstrate awareness and sensitivity in the delivery of client services as it relates to the cultural and socioeconomic characteristics of the populations served
Assist with social media posting, newsletters, and other community engagement/social media needs for Safe Families as needed
Ability to travel to families and volunteers’ homes and communities required. A valid driver's license, car insurance, and access to a vehicle are required.

Benefits

A 25 per hour work week to ensure work/life balance
Employer-paid short- and long-term disability insurance
Life insurance coverage at no cost to you
Up to 2 weeks of vacation in your first year (based on hours worked)
Up to 2 weeks of sick leave (based on hours worked)
12 paid agency recognized holidays
2 floating holidays to use your way
403(b) retirement plan with employer matching (eligibility applies)
Access to our Employee Assistance Program (EAP) for you and your family
Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status