Case Referral Associate

Witherite Law Group • Dallas, TX

391d

About The Position

The Case Referral Associate at Witherite Law Group is responsible for monitoring and following up on all referred cases, ensuring that processes and procedures are adhered to while maintaining communication with referring attorneys and insurance companies. This role is crucial in supporting the firm's mission of putting people first and providing unmatched expertise in personal injury law.

Requirements

• High school diploma or GED equivalent

Responsibilities

• Monitor and follow-up with all referred cases
• Communicate with referring attorneys to gather information about each case
• Receive court stamped petitions and update cases accordingly
• Receive withdrawal letters and save all information in the Docs folder
• Update all cases with case notes
• Escalate unresponsive referring attorneys to the manager
• Conduct quarterly in-person meetings with referring attorneys
• Obtain and save contracts on PNC referrals from referring attorneys
• Follow-up with referring attorneys on PNC referrals
• Update class codes and close rejected cases
• Refer out cases as instructed by WLG attorneys
• Monitor the TBR list and send cases to the referring attorney
• Follow-up with referring attorney regarding case acceptance
• Follow-up with WLG attorneys on client consent
• Send the full case to the referring attorney
• Follow-up on retained interest cases
• Call insurance companies to check if settlements have been reached
• Look up county court records to verify if suits have been filed
• Call clients as needed

Benefits

• Medical, dental, vision
• Company paid Life and AD&D Insurance
• Company Paid STD (with no waiting period) and LTD Insurance
• Option to purchase additional Life and AD&D Insurance
• Voluntary Critical Illness, Accident, and Hospital Indemnity Coverage
• 401(k) with company contributions
• Paid Time Off
• 10 Company Holidays
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED