Case Planner

Child & Family Services • Buffalo, NY

263d • $23 - $26

About The Position

The Case Planner provides casework services to an assigned caseload of children and families in the residential program. This role supports birth parents in meeting court-ordered requirements for family reunification and facilitates concurrent planning to ensure timely permanency for the child if reunification is not possible.

Requirements

• Bachelor's Degree (experience in child welfare field preferred)
• Valid New York State driver's license and ongoing automobile insurance
• Reliable transportation during working hours
• Strong interpersonal and communication skills; ability to engage effectively with children and adults from diverse socio-economic and cultural backgrounds
• Physical ability to stand, walk, climb, stoop, kneel, and occasionally lift/move items over 25 pounds
• Ability to work collaboratively as part of a team

Responsibilities

• Manage an assigned caseload of children in the Residential program, providing services that ensure safety, well-being, and support toward permanency goals.
• Provide casework services to birth parents to help them meet court-ordered reunification requirements, while also developing concurrent plans to support timely permanency when needed.
• Collaborate and maintain ongoing communication with local district case managers and other service providers to advance the child's permanency plan.
• Support and manage transitions of children between care settings (e.g., foster care, birth parents' home, adoptive home).
• Participate in Family Court proceedings related to the child's permanency plan.
• Support foster parents in developing skills to meet the needs of children in their care.
• Maintain accurate and timely case documentation, progress notes, and required reports in compliance with NYS regulations and district requirements.
• Model and promote sensitivity, fairness, and acceptance of diversity in all interactions.
• Participate in program Quality Improvement and Utilization Review processes.
• Foster positive working relationships within the agency and with external partners.
• Comply with all agency documentation and vehicle safety usage policies.
• Promote program services when requested.
• Participate in staff training, meetings, committees, and agency events.
• Perform other duties as assigned.

Benefits

• Paid Time Off (PTO) - 20 PTO Days (25 Days After Five Years of Employment)
• 14 Paid Holidays (includes 2 flex holidays)
• Bereavement: Four Paid Days
• Paid Jury Duty
• Employer Paid Life Insurance
• Medical, Two Plan Options
• Dental, Two Plan Options
• Vision Insurance
• Wellness Program and Incentives
• Health Savings Account (HSA) and Quarterly Employer-Contributions
• Healthcare Flexible Spending Account (FSA)
• Dependent Care FSA Retirement
• Employee Referral Bonus
• Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF)
• 403(b) Right Away and Employer-Contributions After Two Years

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: Bachelor's degree