Case Manager

Loretto Hospital • Chicago, IL

294d • $60,000 - $60,000

About The Position

The Case Manager assumes responsibility for assessing and directing the clinical management of patients in specific case groups for an episode of care. The Case Manager is responsible for developing and meeting desired patient care outcomes for his/her caseload based on assessment of patient care needs and on established clinical care patterns, within an appropriate length of stay and appropriate use of resources. The Case Manager, responding to complex patient care needs from admission to discharge, works productively and cooperatively in collaboration with the physician, clinical staff nurses and managers, as well as other health care professionals.

Requirements

• High School Diploma or GED required.
• Minimum of two years' experience in Medical/Surgical, Psychiatry and/or Critical Care.
• At least one to two years progressive experience in utilization management, discharge planning or case management.
• Strong communication skills, utilizes problem-solving process, acts as a team leader, demonstrates good work ethic, demonstrates good nursing assessment skills, maintains confidentiality, demonstrates flexibility and analytical skills.
• Has working knowledge of resources available in the community for the patient and families.
• Has basic knowledge of criteria sets.
• Demonstrates working knowledge of payer requirements.

Responsibilities

• Conducts initial screening and assessment of patients on admission including twenty-hour observations using pre-established Intensity of Service and Severity of Illness criteria.
• In collaboration with physicians and other health care professionals, plan, organize, directs and evaluate the continuum of patient care.
• Facilitates the patient's movement throughout the hospital system in cooperation with the clinical staff, other healthcare professionals and the physician.
• Conducts review of patient records according to established utilization review criteria to ensure appropriateness of hospitalization.
• Communicates with Medicare, Medicaid and third party payers to ensure coverage for services.
• Explores strategies to reduce the length of stay and resource consumption; implements and documents results.
• Identifies opportunities for system improvements.
• Prioritizes workload and focuses on problem cases; communicates with physician, nurses, department directors, and other health care providers, both internal and external.
• Documents on worksheets, assessment forms, and progress notes on a timely basis and as per policy.
• Facilitates appropriate referral consultation based on patient assessment, follow-up of required or delayed testing, care pathway and results of physician intervention.
• Coordinates discharge planning, including assessment of discharge needs resource availability and communication of patient's needs among team members and family's.
• Identifies and reports any quality, risk management or utilization issues to the Director of Case Management.
• Facilitates and coordinates patient care team conferences.
• Completes all admission, discharge and psychosocial assessments on a timely basis.
• Completes monthly statistical log to reflect case activity.
• Assists the Director of Case Management in the investigation of over and underutilization cases, implementation of corrective measures and chart review per medical staff request.
• Performs other related duties as assigned.
• Demonstrates working knowledge of payer requirements.
• Directs staff nurses to improvise documentation that relates to the patient's condition and orders/services obtained from the physician.
• In the absence of the case manager, director serves in a leadership role by covering the department regarding staffing, issues or concerns.
• Demonstrates awareness of regulatory requirements, including but not limited to, HFAB, IDPH, CMS.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED