Case Manager (49581)
About The Position
Person in this position will be the primary point of contact with individuals and families and provide screening and assistance locating housing, facilitating transportation, and providing temporary financial assistance and linkages to ensure clients return to permanent housing immediately. This will include arrangement, coordination, monitoring, and delivery of services related to meeting the housing needs of the clients and helping them access community services and obtain housing stability. Essential Job Functions include those listed below. Other duties may be assigned as needed.
Requirements
- Excellent communication and public speaking skills.
- Demonstrated ability to work with the underserved populations.
- Ability to conduct outreach, including street outreach.
- Good computer skills.
- Good documentation skills.
- Ability to operate a computer and complete documents in Microsoft Word program formats with strong knowledge of Excel or the ability to learn.
- Ability to respond as needed to crisis situations in an efficient manner.
- Ability to work well in a team environment.
- Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality.
- Professional appearance and demeanor.
- Must be sensitive to populations served.
- Must be able to successfully obtain and maintain a criminal background clearance
- Valid driver’s license and ability to obtain and maintain WestCare’s vehicle insurance is required
- CPR Certification, First Aid Certification, and an annual Tuberculosis test.
- High School diploma or equivalent is required.
Nice To Haves
- One (1) year supervision experience, preferred
- Two (2) years case management or counseling services
- Graduation with a two-year degree in Psychology, Social Work, Community and Human Services or a related field is preferred.
Responsibilities
- Oversight of day-to day operations of the program
- Builds and maintains relationships with property owners/managers to secure units for leasing
- Meet with each client at least once weekly to provide support and assistance towards achieving each Individualized Service Plan
- Intake and assessment of incoming participants to determine eligibility and appropriate services
- Make referrals and appointments with appropriate agency, services and/or case managers
- Maintain client files according to company policy and contract requirements
- Heavy documentation
- HMIS data entry
- Provide daily, weekly and monthly reports as requested
- Assist and monitor data collection and statistical reporting and complete Quality Improvement reports as requested
- Maintain relationships with referring and supporting agencies and represent the agency at various community meetings as requested
- Coordination of various services throughout several agencies
- Attend scheduled meetings and presentations with referral agencies
- Perform any other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
