Case Manager - Liberty Plaza

Lantern Community Services Inc•New York, NY

10h•Onsite

About The Position

We are seeking an experienced Case Manager for Lantern's men's shelter in Jamaica, Queens. Case Managers are part of an interdisciplinary team aimed at stabilizing shelter clients by improving their independent living skills and assisting clients in moving toward their housing goals. Case Managers are responsible for assessing client needs, linking clients to services, planning a course of action towards stabilization and re-housing, monitoring progress, and documenting client contacts. The successful candidate will have prior experience working with homeless and/or mental health individuals.

Requirements

High school diploma, HSE, or GED, required.
A minimum of 2 years of social services experience required.
Possession of a valid Food Handler’s License, or the ability to obtain one within six (6) months of hire, is required
Experience working with the homeless, mentally ill, substance abuse, and/or low-income populations.
Strong relationship-building skills are required.
Strong Computer skills required including Word and Excel.
Ability to work Evenings and/or Weekends on a rotating schedule.

Nice To Haves

Preferred experience working in a homeless shelter.
Knowledge of mental health, substance use, or homelessness
Bilingual (English/Spanish) preferred.

Responsibilities

Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals.
Meet weekly with clients to assist with the achievement of individual service plan goals.
Coordinate services with Housing Specialist, other staff, and external partners
Provide advocacy for individual clients around entitlements and services.
Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions.
Document case management activities in accordance with agency and funding source guidelines and procedures.
Complete Housing applications (both written and computer-generated) for clients based on their individual needs and functioning.
Achieve monthly placement quota, as assigned.
Facilitate workshops, groups, and escort clients as applicable.
Attend staff meetings and trainings to enhance skills that are related to the job function.
Conduct weekly/biweekly Unit/Dorm Inspections.
Must be able to work flexible, alternate schedules, which may include evening and weekend shifts.
Perform other related duties, such as Complete Housing applications (both written and computer generated) for clients based on their individual needs and functions in addition to achieving the monthly placement quota, as assigned.