Case Manager - Heather Heights

Hamister Group•Pittsford, NY

About The Position

Heather Heights is a premier, all-inclusive senior living facility where residents can live a longer, healthier, and more fulfilling life. Our team is engaged and committed to meaningful person-centered care every day. We have a great opportunity for a compassionate, detail-oriented, person-centered Case Manager who wants to make a difference in the lives of seniors! The Case Manager is responsible for assessing, planning, implementing, and coordinating all case management activities with residents to ensure the overall health and wellness of our Assisted Living, Enhanced Care and Memory Care residents. Some responsibilities include: Documenting, organizing, facilitating, and evaluating care needs for residents. Collaborating with the Executive Director, Director of Nursing, and other direct care team members to meet residents’ needs and improve quality of life. Writing Individual Service Plans (ISP’s), reviewing changes in residents’ condition, the effectiveness of interventions and ensuring up to date and accurate documentation. Maintaining open lines of communication with residents, families and staff regarding ISP’s and the day-to-day implementation of interventions to meet resident needs.

Requirements

Must have an Associate degree and three (3) years of prior experience providing supportive care services in an adult care facility or long-term care building.
Prior supervisory experience required.
Ability to professionally, positively, and cooperatively relate to our residents, their families, facility staff, and administration.
Ability to maintain a flexible work schedule to include MOD (manager on duty) rotation.
Must be detail oriented with strong communication, documentation and computer skills.

Nice To Haves

LPN’s and Social Workers with experience in senior living are encouraged to apply!

Responsibilities

Documenting, organizing, facilitating, and evaluating care needs for residents.
Collaborating with the Executive Director, Director of Nursing, and other direct care team members to meet residents’ needs and improve quality of life.
Writing Individual Service Plans (ISP’s), reviewing changes in residents’ condition, the effectiveness of interventions and ensuring up to date and accurate documentation.
Maintaining open lines of communication with residents, families and staff regarding ISP’s and the day-to-day implementation of interventions to meet resident needs.