Case Manager Support, FT - Harbor Hospice

HOSPICE OF MUSKEGON COUNTY•Muskegon, MI

About The Position

The Case Manager provides skilled professional nursing care to the patient/family/caregiver as prescribed by the physician and in compliance with regulations as established by the State Board of Registered Nursing, the patient and the policies of Harbor Hospice. Case Manager creates & oversees Plans of Care for each patient admitted to Home Care. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Registered Nurse with degree from an accredited nursing school and holds a current license in the State of Michigan.
Possesses and maintains a current CPR certification.
Maintains a valid Michigan driver’s license and has the availability of a reliable, licensed and insured vehicle for use on the job, vehicle must be insured in accordance with the State of Michigan.
Maintains the confidentiality of patient and employee information at all times, both at work and off duty, and after the termination of employment, according to the agencies Notice of Privacy Practices and HIPAA regulations.
Is knowledgeable and functional in computer applications including database, word processing, spreadsheet, and e-mail system as required for the execution of the job.
Takes responsibility for self-learning and shares expertise with others.
Manages difficult or emotional situations; maintains and promotes positive working relationships with internal and external customers.
Focus on solving conflicts, not blaming, listens to others’ and is open to others’ ideas and tries new things.
Speaks and writes clearly in positive and negative situations. Edits work for grammar and spelling.
Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts the success of the team above own interests.
Demonstrates knowledge of the agency EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment free environment.
Upholds organizational values and brings concerns forward to manager.
Follows policies and procedures including the completion of annual requirements.
Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their position; accepts responsibility for own actions and follows through on commitments.
Looks for ways to improve and promote quality and participates in TQM processes.
Observes safety and security procedures and reports potentially unsafe conditions.
Adapts to changes and is able to deal with frequent change, delays, and unexpected events.
Attends mandatory and regularly scheduled meetings as assigned.
Respect the time of others by being prompt for meetings.
Meets agency attendance and tardiness guidelines.

Responsibilities

Knowledgeable of hospice concept and philosophy.
Assess patient appropriateness for hospice services.
Assess patient/family/care giver and develop plan of care including safety and teaching.
Perform GIP on/off audits.
Completes LCD at recertification.
Prepares for and collaborates in an effective discharge plan.
Leads weekly interdisciplinary team meetings.
Participates in team decisions concerning patients including designating patient acuity.
Communicates individually or within a group to keep team advised of patient status.
Participates in information visits for potential admissions to Home Care
Assists with admitting new patients and is responsible for ensuring thoroughness of the admission.
Provides/promotes excellent communication with families, patients and visitors.
Follows up with concerns and brings unresolved issues to clinical manager.
Performs and is knowledgeable of venipuncture and port lab draws; IV starts, and CADD pumps as necessary.
Knowledge related to use of IV and external feeding pumps; operations and maintenance.
Completes appropriate charting including daily GIP charting and all RHC for assigned patients.
Performs chart audits to meet accreditation and regulatory standards.
Maintains visit string updates.
Follows up with appropriate staff to ensure missing/inaccurate information is completed.
Manages medication including ordering meds, ensuring compliance, e-box prescription management and ensures proper orders in Home Works.
Demonstrate proper hand washing, asepsis, bag technique and standard precautions.
Demonstrate and teach patient/family/care giver proper usage of DME and supplies.
Provide CENA supervision in accordance to Medicare regulations.
Orient staff and volunteers as assigned.
Provide in-service and educational programs to staff and other health professionals as needed.
Monitors e-box prescriptions, nutritional evaluations, GIP orders, GIP medication pharmacy profiles and signatures, and the Kardex to ensure compliance in these areas.
Rounds with physician: coordinates appropriate information related to patient’s plan of care.
Organizes/manages regulatory requirements including: F2F visits due, 60 day visits, and weekend admit notification.