Case Manager - Norwalk

Masada•Norwalk, CA

4d•$26 - $32

About The Position

A Case Manager provides direct service to Adult Clients and functions as a member of an assigned FSP Team. In addition, Case Managers are responsible for the behavioral case management of the clients being served, as well as, responsibility for providing specific linkage services. The position involves working designated shifts under the direct supervision of the FSP Clinical Supervisor or Program Manager.

Requirements

A) Bachelor’s degree related to the fields of psychology, social work or other majors defined by the Department of Mental Health as a related degree)– OR–
B) AA degree in Human Services, Social Work, or Psychology plus two years’ experience working with high risk youth.
Valid California Drivers License, good driving record, and must be able to drive to fulfill the duties of the position.

Responsibilities

OUTREACH: Conducts Client Outreach and Engagement with other FSP Team members in the effort to enroll all eligible adults referred for services FSP Services.
OBJECTIVES: Conducts a Needs Assessment and Develops measurable objectives for clients as outlined in the Client Care Plan and monitors progress toward those objectives.
CASE MANAGEMENT: Provides general case management to clients in accordance with the policies of the program and referring/regulatory agencies (DMH, LA County Superior Court, Dept of Probation).
OUTREACH: Outreach to property owners and managers and maintain professional relationships to promptly address concerns to avert evictions.
CES: Understands and utilizes the Coordinated Entry System (CES); Assesses and connects clients to housing and other recovery-oriented services in the community.
LINKAGES: Actively collaborates across systems, delivering and linking clients to services within the community.
TRAVEL: Travels independently to various environments and transports client as needed (buildings with stairs, various communities, schools, etc.). Provide at least 65% of services in the field.
CLIENT CENTERED: Promotes client-centered practice strategies and flexibility in service delivery.
SAFETY: Ensures the safety of clients and communicates critical issues to supervisor and team in a timely fashion.
CRISIS: Provides direct crisis intervention and therapeutic guidance and participates in the 24-hour/day, 7-day/week on-call crisis response system.
CLIENT INTEREST: Stimulates client’s interest in various clinical offerings.
SUPPORT SERVICES: Provides support services and skills training to clients and families.
RELATIONSHIP BUILDING: Builds solid, cooperative relationships with clients, natural supports, and community resources.
COLLABORATION: Regularly collaborates with members of the FSP Team, clients, caregivers and supports, and other members of the clinical team.
BOUNDARIES: Is able to set and follow appropriate boundaries and ethical standards, maintaining professional partnerships.
PRODUCTIVITY: Completes thorough and timely documentation of all contacts with clients and maintains productivity standards set forth by the agency Tier System and internal policies.
MEETINGS: Promptly attends all staff meetings, in-service training and conferences as required and scheduled.
CONFIDENTIALITY: Maintains strict confidentiality over all records and information relative to the client.
SUPERVISION: Meets regularly with supervisor to review cases.
OTHER: Performs other duties as assigned by supervisor.