GILEAD - Case Manager- Union

Gilead Community ServicesChester, CT
20h$19 - $21

About The Position

Gilead Community Services is seeking an attentive and recovery-oriented Case Manager to join our community support program in Chester. About the position: The Clinical Case Manager for Gilead’s Chester area community support program works M, T, W, Th, F 8:30a-4:30p providing case management, advocacy, educational, and supportive services in a program serving adults with mental illness and substance use disorders.

Requirements

  • Bachelors’ Degree in Human Service Field Required. Masters Degree Preferred.
  • 1 year total
  • Prior clinical experience in the field of mental health and addictions.
  • Must maintain and provide proof of valid driver’s license and automobile insurance in good standing.
  • Ability to provide leadership under stressful or crisis situations.
  • Ability to problem-solve.
  • Ability to meet deadlines and establish and prioritize multiple tasks.
  • Demonstration of ethical behavior and sound judgment that supports the NASW standards of care.
  • Medication Self-Administration training (if applicable).
  • Ability to travel to various agencies, businesses, and meet with clients in their homes, if needed.
  • Use of personal vehicle.
  • Able to work flexible hours when necessary.
  • Must meet and maintain all required trainings, certifications etc. as needed.
  • Uphold confidentiality by following the HIPAA regulations

Responsibilities

  • Provides clinical knowledge regarding severe and prolonged mental health and substance abuse disorders through training and education.
  • Carries an individual case load of no more than 15 clients. In some situations this is reduced.
  • Supports an effective program by implementing desired clinical services, best practice models of care and daily functions as required by contractual and regulatory bodies.
  • Carries out all phases of clinical services, including intake, engagement, assessment, treatment planning, continued services, transitioning and discharge processes. Facilitates step down to less intensive support services when necessary.
  • Provides competent Recovery oriented clinical case-management services by the demonstration of: intervention and support, inclusion of family/friends/community, dignity and care, supportive counseling and medication self-administration where applicable.
  • Provides individual and group supportive counseling in the areas of problem solving, coping skills and interpersonal interactions as needed.
  • Provides support and advocacy for individuals needs such as: entitlements, housing, food, clothing, pursuit of personal interests, vocational interests and finance management where applicable.
  • Functions as part of a treatment team providing coverage for other Case Managers’ case loads when needed.
  • Ensures that the program’s physical environment meets required regulations including a clean, safe, and welcoming atmosphere.
  • Supports the processes for all contractual agreements, certifications or licensing regulations including but not limited to the Department of Mental Health and Addiction Services (DMHAS).
  • Actively participates in program meetings, clinical meetings, supervision and ad hoc work groups, as needed, in an effort to carry out the mission of the program.
  • Implements and provides feedback to improve policies and procedures for programming.
  • Supports and provides monitoring of positive outcome measures as defined by the state regulations and agency quality assurance processes.
  • Insures program compliance through the timely and accurate reporting of data as needed.
  • Consults and monitors medical and mental health needs regarding risk management.
  • Implements risk management plans as necessary.
  • Makes individual program percentage of required face to face or phone contacts per week.
  • Spends 65% or more of total scheduled work hours in the community.
  • Works in coordination with the agency Administrative Support Staff for proficient service delivery.
  • Other duties as assigned.
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