Case Manager (Senate)

GODDARD RIVERSIDE COMMUNITY CENTER • New York, NY

35d • Onsite

About The Position

The Senate is a permanent supportive housing residence for formerly homeless adults, many with mental illness, substance abuse/dependence and co-morbid medical diagnoses. On-site services include medication monitoring, case management, money management, entitlement assistance, medical and psychiatric care, substance abuse counseling, work readiness training, 24 hour/7 day per week front desk security, and group activities.
The Senate is seeking a dynamic individual to provide case management services to formerly homeless adults diagnosed with a severe persistent mental illness in order for tenants to maintain permanent housing as well as to utilize client centered approach to assist tenants with working towards their goals.

Requirements

• Bachelor’s Degree in social work or a related field required
• Understanding of housing first model
• Understanding of severe and persistent mental illness
• Understanding of harm reduction and trauma informed care
• Ability to multitask
• Strong crisis management skills
• Strong interpersonal skills
• Strong written and verbal skills
• Team player
• Proficient in Microsoft Outlook and Excel
• Able to use or learn computer databases such as AWARDS

Nice To Haves

• Experience working with individuals diagnosed with severe and persistent mental illness, substance abuse, and/or co-occurring disorders preferred
• Spanish speaking preferred

Responsibilities

• Provide case management to a group of assigned clients; identify short and long-term treatment goals and help clients achieve them, including linkages to community programs such as medical, psychiatric and drug treatment services
• Coordinate and follow up with the onsite medical and psychiatric treatment providers
• Provide onsite medication monitoring to tenants
• Accompany clients on visits to doctors, entitlement offices or other community services
• Maintain case records with documentation of services provided and outcomes, according to specific program procedures
• Assist clients in receiving entitlements and in understanding and complying with building rules and government subsidies to maintain residency
• Collaborate with staff in other GRCC programs to coordinate client service
• Encourage participation among resistant clients; conduct floor meetings to introduce and encourage program participation
• Attend staff meetings, case conferences, training programs and supervision meetings
• Participate in planning and leading group activities
• Collaborate to maintain an active resource directory
• Track and maintain all data outcome measures on tenants physical, mental and behavioral health with a results orientated framework
• Other duties as required include conducting unit inspections, and reviewing changes in government policies as well as changes in pharmaceutical and insurance companies

Benefits

• Unionized by Local 74
• We are committed to building an inclusive workplace community grounded in respect for differences.
• We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.
• Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees