Case Manager - Bill

ManpowerPlatteville, WI
2d

About The Position

The WIOA Case Manager is a public workforce grant funded position responsible for the coordination of enrolment and client services to eligible individuals in the One-Stop System. They are responsible for determining what program potential clients may be eligible for based on state and local guidance. The Case Manager is an individual contributor on a team that is expected to meet/exceed performance objectives under the contract and ensure compliance with client, state and federal policies and procedures.

Requirements

  • 3-5 years of experience in workforce development, staffing or sales of services with increasing responsibility for outcomes
  • Proficient computer skills (MS Word, Excel, Power Point, Outlook)
  • High School Diploma
  • Ability to handle several tasks simultaneously
  • Exceptional verbal and written communication skills
  • Ability to work with or without supervision
  • Ability to market programs and services
  • Ability to facilitate training sessions
  • Demonstrated ability to problem solve
  • Perform additional tasks as required
  • Ability to work as part of a team
  • Ability to work with a diverse population on a daily basis

Nice To Haves

  • Bachelor’s degree in communication or human resources related area.

Responsibilities

  • Assess and enrol clients in: WIOA Adult, Dislocated Worker and Youth programs along with any other grants we may be charged with serving.
  • Network and develop relationships with community leaders and service organizations which will be beneficial to Manpower and the contract.
  • Follow all policies and procedures to enrol clients while obtaining required documentation.
  • Other accountabilities as assigned
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