Case Manager -Youth Haven

Friends Of Youth • Kirkland, WA

60d

About The Position

The Case Manager of Youth Haven provides intensive case management and supervision for a small case load of four to six youth who are receiving shelter services. They partner with youth utilizing a trauma-informed approach to work towards their self-identified goals, reduce barriers to staying housed, and transition to permanent housing.

Requirements

• Bachelor s degree in a human-service field required.
• Minimum of 2 years of relevant working experience, including supporting youth, young adults and families experiencing homelessness.
• Must satisfactorily pass criminal history check.
• Must satisfactorily pass tuberculosis (TB) test.
• Must have reliable transportation and a valid Washington State driver's license (or be able to obtain one by date of employment).
• Employees and volunteers who operate their own or Friends of Youth vehicles on Friends of Youth business, must have a safe driving record as defined by Friends of Youth.
• Employees and volunteers who operate their own vehicle(s) on Friends of Youth business must carry auto liability insurance that complies with the requirements of Friends of Youth.
• Must successfully complete the following health certification requirements within 30 days of employment: CPR, First Aid and Bloodborne Pathogens.
• Able to engage with diverse populations in a culturally responsive manner.
• Demonstrate a commitment to the values of diversity, equity, and inclusion by honoring and celebrating diverse characteristics and expressions of personal identity.
• Strong commitment to Friends of Youth s mission, vision, and values.
• Excellent verbal and written communication skills.
• Excellent organizational and time-management skills.
• Able to maintain strong personal and professional boundaries.
• Able to work independently and as part of a team.
• Able to establish and maintain positive working relationships with youth, young adults, and families.
• Knowledge of trauma-informed care, harm reduction philosophy. and strengths-based practice.
• Proficient skill set with Microsoft Office programs.

Nice To Haves

• Bilingual in English/Spanish preferred.
• Experience providing case management services with an emphasis on trauma-informed, positive youth development.
• Experience mediating conflict and crisis with families and across multi-disciplinary teams and service providers.
• Demonstrated knowledge of MS365 Power Platform.

Responsibilities

• Work closely with each youth s parent/guardian and/or case worker to coordinate care while the youth is in shelter.
• Utilize a wrap-around service model to develop and coordinate family meetings towards the achievement of client goals.
• Attend and contribute to team meetings.
• Ensure consistent communication and accurate documentation.
• Lead psycho-educational groups and participate in weekly case staffing meetings.
• Maintain organized, confidential case files, document behaviors, maintain logs, and complete timely reports.
• Provide support to employee training and outreach for youth shelter services.
• Participate in professional development and training.
• Schedule meetings and update the program team regarding transition planning.
• Participate in on-call rotation to assist in the referral process and intakes as needed.
• Provide strength-based case management services and ensure goal setting is client centered.
• Conduct assessments, coordinate services, develop goal plans, and provide discharge reports.
• Provide weekly individual case management sessions and facilitate groups with clients.
• Collaborate with families, social workers, and legal advocates to create housing stabilization plans.
• Link clients with community resources and provide after-care referrals for unmet needs.
• Provide after-care reports for up to three months following exit Maintain case files in an organized and confidential manner.
• Provide support and training to employees as requested.
• Assist in floor coverage and supervision of youth as scheduled or needed.
• Attend provider meetings in the community and assist in outreach efforts to help ensure awareness of youth shelter services.
• Build positive relationships with youth demonstrating empathy and non-judgement.
• Promote community, ensure and support a safe environment utilizing preventative techniques.
• Teach healthy communication and daily living skills, motivating youth to achieve their personal goals.
• Model self-regulation and teach effective conflict resolution skills.
• Provide transportation for medical, educational and legal needs.
• Listen to and provide personal attention to individual concerns.
• Support and provide the need for independent living skills.
• Plan for and supervise tasks that promote healthy living.
• Manage medications and assist with the achievement of personal goals, homework completion and meal preparation.
• Train volunteers, interns and relief employees as needed.
• Report any concerns to Supervisor and Child Protective Services.

Benefits

• Generous time off including 15 vacation days per year, paid sick leave, 11 paid holidays, 2 social justice leave days per year for full-time employees
• Health insurance package including medical, dental, vision, 24/7 access to telehealth, long term disability and life insurance
• Retirement plan with match
• Transgender Health Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees