Case Manager - Youth/Young Adults

Action for Boston Community Development • Roxbury, MA

2d • $49,104

About The Position

ABCD offers a range of programs to help the young adults and youth of Boston stay in school, prepare for a career, and build a strong foundation for a successful future. Join us as a Case Manager in creating a supportive and enriching environment for our community. If you are passionate about community development, and possess the required skills, we invite you to apply.

Requirements

• A minimum of high school diploma or equivalent and 1-3 years of relevant experience required.
• Must have demonstrated leadership skills and entrepreneurial talents.
• Willingness to take risks and develop new initiatives.
• Careful attention to detail and accuracy.
• Excellent communication skills, as well as strong organizational, planning, and time management skills.
• Ability to work with groups and individuals of diverse economic, social, and cultural backgrounds.

Nice To Haves

• Experience in customer service, constituent services or similar industries is a plus.
• A Bachelor's degree in education, social work, human services, social science or related field is preferred.

Responsibilities

• Responsible for assessing the needs, skills, and barriers of participants and jointly determining the appropriate pathway, support services, and resources needed to ensure the participants’ success.
• Work with individuals in their caseload for the duration of their participation in programs, and help organize and coordinate services to reduce fragmentation.
• Recruit potential youth participants.
• Provide orientation, screening, intake and assessment for potential program participants.
• Identify and prioritize a participant’s goals, personal strengths, needs, and barriers.
• Develop an Individual Service Strategy (ISS) of action through which the participant will use their strengths and overcome barriers en route to achieving their goals.
• Identify, within and outside of ABCD, the resources needed to pursue those goals.
• Write case notes for each youth that accurately reflect the youth’s progress, issues and overall program performance.
• Utilize an agreed upon coaching model to assist the participants in changing habits while reducing the participant’s dependency upon the case manager before the end of the program.
• Perform other related duties as assigned from time to time.

Benefits

• Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
• Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
• Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
• Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
• A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
• Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees