Case Manager - Veteran and Family Services

Talbert House • Cincinnati, OH

127d

About The Position

Responsible for the full client care cycle including: assessing, planning, implementing, monitoring, and evaluating actions required to meet the clients’ health and human services needs.

Requirements

• Bachelor’s Degree in Behavioral Science or related field, or equivalent work experience as allowed/required by regulatory bodies
• Valid driver license and auto insurance
• Ability to learn case management principles, healthcare management and reimbursement requirements
• Excellent organizational and time management skills
• Effective verbal and written communication skills
• Ability to relate to and interact with a wide variety of people
• Advanced level problem solving skills and ability to multi-task while prioritizing
• Ability to utilize technology including electronic service documentation system
• Basic computer skills with ability to navigate Microsoft applications including but not limited to Word, Outlook, Excel, Teams, and Power Point

Responsibilities

• Working with offsite support, coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered
• Maintain caseload and productivity by maintaining regular contact with clients to monitor and assess progress
• Handle case assignments, draft service plans, review case progress and determine case closure with growing independence
• Deliver on-going services to clients which may include: crisis intervention, advocacy, medication monitoring, transportation assistance, budgeting, housing assistance, and referral and linkage to community resources as needed
• Assist in helping clients achieve wellness and autonomy through supportive counseling and facilitating multiple care aspects (care coordination, information sharing, etc.)
• Develop and/or implement individualized client service plans and ensure compliance with applicable standards and agency policies
• Document all clinical activities to meet specific program, funder and credentialing entity criteria timely and with accuracy
• Participate in treatment team and assist in making recommendations for client status changes
• May lead educational groups and/or facilitate group curriculum
• May require transportation of clients in vehicle
• Adhere to professional standards as outlined by protocols, rules and regulations
• Other duties as assigned

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees