Case Manager, Transitional Housing

Breaking Ground•Brooklyn, NY

About The Position

Williamsburg Safe Haven Located in Brooklyn, the Williamsburg Safe Haven serves 78 individuals not yet ready to transition into permanent housing, as well as those who may have struggled in other housing programs. The Williamsburg Safe Haven offers an alternative to life on the street: private, safe, clean, and affordable short-term accommodations. On-site case management and clinical services are available to meet the needs of its residents and to help those ready to move into secure permanent housing. Reporting to the Shift Supervisor, the Residential Aide will assist in ensuring effective service delivery. The Residential Aide will provide staff support and maintain program stability by providing assistance and monitoring the premises. The Residential Aide will be expected to engage with individuals experiencing homelessness as well as with Program and Outreach staff. Reporting to the Clinical Coordinator, the Case Manager, Transitional Housing will provide case management services to people experiencing homelessness, some with mental illness and/or substance use disorders, in order to assist the individual in the transition to permanent housing. This position has a 35-hour work week.

Requirements

Bachelor’s Degree or equivalent work experience
Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground is preferred
Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs
Excellent writing and communication skills

Nice To Haves

Two years of experience working with homeless adults and substance abuse issues preferred
Experience with harm reduction and motivational interviewing techniques strongly preferred
Bilingual Spanish/English is preferred

Responsibilities

Provide direct services to a caseload of approximately 15 clients, including conducting necessary assessments, benefits assistance, and other services necessary to support the client in achieving housing and recovery goals
Conduct psychosocial evaluations
Connect clients to psychiatric services
Connect clients to medical treatment and substance use treatment facilities when applicable
Obtain identification, public benefits, and other applicable income sources for clients
Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans
Prepare all documentation for housing applications
Assist and counsel clients in the process of obtaining permanent housing
Maintain record keeping in compliance with agency standards as well as those of City and State agencies
Intervene in crisis situations
Escort clients to appointments when needed
Upon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures
Performs other related duties as assigned