Case Manager, Time Limited Subsidy (Temporary)

The People Concern•Los Angeles, CA

61d•Hybrid

About The Position

The Coordinated Entry system Time Limited Subsidy Case Manager (Temp) will provide field-based services to single adult individuals who are receiving temporary rental assistance and case management as they transition to stable permanent housing. The CES TLS Program offers short to mid-term rental subsidies combined with linkages to employment and services in order to end clients' homelessness as well create longer term self-sufficiency. The CES TLS Case Manager's primary responsibilities are to implement housing stabilization plans, and coordinate linkage to community based services and permanent housing providers. Housing stabilization often means working with clients on education, employment and life skills needs to ensure housing retention. Case Managers are also responsible for building and maintaining good working relationships with landlords, management companies, property owners.

Requirements

High School Diploma or GED or Equivalent
Knowledge of homeless social service providers and Coordinated Entry System
Able to communicate and interact with subcontractors, housing providers and community partners in a culturally competent manner
Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills
Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record.
Self-starter

Nice To Haves

Bachelor's degree in related field (Social Work, Community Organizing, or other Human Services)
One years' full-time experience working with the homeless, preferably those living with mental illness and / or substance addictions; or an equivalent combination of education and experience
Bilingual (Spanish)

Responsibilities

Maintain a case load of approximately 20 clients for case management services.
Develop effective, trusting relationships with program participants .
Work with clients to implement and update a housing stabilization plan that will maximize housing retention. This includes the completing an acuity assessment every 90 days to determine appropriate permanent housing solutions.
Assist clients with accessing resources and services to increase housing stability (e.g. linkage to primary care physicians, health insurance, food banks, credit repair, legal aid, In Home Supportive Services (IHSS), money management, tenant rights and responsibilities, mental health, benefits enrollment, etc.).
Conduct regular home visits and accompany clients as needed to appointments related to housing stability (e.g. HACLA appointments, doctor's appointments, court appearances, benefits hearings, etc.).
Provide counseling, instruction, and assistance in the area of increasing independent living skills, life-skills training and financial literacy training to enhance housing stability.
Assist client in developing and attaining goals related to education, vocational training, and/or employment.
Provide advocacy as to help mediate issues and barriers between landlord and client.
Develop and maintain collaborative relationships with partner agencies and service providers within CES to address clients' needs relevant to increasing income, improving daily living skills, and increasing community engagement.
Participate in case conferences, tenant meetings, staff meetings, and community meetings as required.
Keep up-to-date, accurate, well-written/well documented case notes; complete all documentation and paperwork in a timely manner; prepare clear and thorough assessments and referrals for inclusion in case files and provide supervisor with any and all information requested in the timeframe given.
Attend required trainings while seeking out learning opportunities for continued education; staying up-to-date on best practices in ending homelessness and client car.
Submits accurate and timely documentation for monthly financial assistance requests.
Support with completion of housing applications for individuals who are eligible for Permanent Supportive Housing subsidies.