Case Manager, Supportive Services

South Middlesex Opportu-posted 1 day ago

Full-time • Entry Level

Hybrid • Framingham, MA

501-1,000 employees

Resume

Match Score

Upload and Match ResumeTrack Jobs with Teal

Summary: Provide case management services to participants in a program serving episodically homeless individuals with relapse histories. Case Management includes initial and ongoing assessment with regular follow up and referrals/linkages to community-based services. Perform home visits & provide group facilitation. Why Work for SMOC? Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment. Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees. Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees. 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees. Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability. Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.

Ensure adherence to policies and protocols for programs serving chronically homeless individuals, including guidelines for meals, curfews, meeting attendance, client transportation to appointments, etc.
Develop regular program schedule including activities, meetings, meals, etc. Access external resources as appropriate including guest speakers, etc.
Ensure all participants meet the HUD requirements for entry into the program and that all required documentation is included in the client file.
Conduct initial service needs assessment with all clients entering the program. Develop Individual Service Plan with each participant within three days of entry into the program.
Work closely with Shelter Staff, Relapse Prevention Managers and Sober Housing staff to identify new program participants.
Maintain daily contact with clients actively involved in the program.
Establish and maintain regular contact schedule with all participants for a period of at least 24 months.
Maintain appropriate files and case notes for each participant.
Ensure accurate statistical data is maintained and reported monthly.
Outreach to treatment programs and other community-based resources to establish contacts for client referral; keep detailed log of all referrals made.
Provide crisis intervention (24-hour cell phone coverage).
Engage all clients by understanding and addressing their needs whether within or outside the scope of work.
Attend & participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas.
Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.
Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures.
Other duties as assigned.

Bachelor’s Degree in related field. May be substituted with a minimum of 5 years working with the target population.
Substance abuse experience required.
Excellent interpersonal and organizational skills.
Ability to drive a vehicle.
Ability to ascend and descend stairs.

Previous experience with group facilitation preferred.

Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.
Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.
Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.
403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.
Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.
Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.

Track Jobs with Teal

Job Search Resources

•

Resume Builder

•

Nurse Case Manager Resume Examples

•

Cover Letter Examples

Case Manager, Supportive Services

Job Search Resources

Tools

Career Hubs

Guides

Company