Case Manager (Supportive Services)

Healthcare For the Homeless Inc • Baltimore, MD

112d

About The Position

As a Case Manager, you will work directly with adult, pediatric, and geriatric clients receiving medical and behavioral health services. Your primary role will be to assess needs, develop care plans, and connect clients to critical resources such as housing, financial assistance, and healthcare services. You will collaborate closely with a multidisciplinary team to ensure comprehensive, compassionate care.

Requirements

• Bachelor’s degree in human services preferred (or five years of relevant experience).
• Two years of case management experience (preferably in healthcare or community-based settings).
• Strong knowledge of Baltimore City resources, excellent communication, organizational skills, and a commitment to equity.
• Personal vehicle and valid Maryland driver’s license.

Nice To Haves

• Bilingual (Spanish-English) highly preferred.
• Familiarity with Harm Reduction, Motivational Interviewing, and Housing First principles.

Responsibilities

• Conduct assessments, treatment planning, and provide client-centered interventions.
• Advocate for clients by assisting with applications for housing, benefits, and employment services.
• Collaborate with medical and behavioral health providers to ensure coordinated care.
• Provide referrals to crisis services, including emergency shelter and food assistance.
• Document client interactions and care plans in electronic health records.
• Support clients by escorting them to appointments or visiting them in homes/hospitals as needed.

What This Job Offers

• Education Level: Bachelor's degree