Case Manager, Substance Use

Gulf Bend Ctr • Victoria, TX

267d • $19 • Remote

About The Position

The Substance Use Intensive Case Manager position at Gulf Bend Center involves providing case management services to individuals dealing with substance use issues. The role requires a comprehensive understanding of chemical dependency, addiction, and recovery processes. The Case Manager will connect clients with necessary referrals, conduct individual sessions, and facilitate group training sessions. The position emphasizes a trauma-informed care approach and requires effective communication and collaboration with various stakeholders.

Requirements

• Bachelor's degree from an accredited college or university with a major in social, behavioral or human services or a related field of study.
• Minimum of two (2) years' equivalent experience providing case management services.
• Current State of Texas Driver License or if you live in another state, must be currently licensed in that state.
• Good driving record as defined by Gulf Bend Center.
• Must pass pre-employment drug test as required by HHSC.
• Must pass criminal history standards which includes fingerprints.
• Must have computer experience to include Microsoft Word, Excel, and Outlook.
• Ability to type 40 wpm.

Responsibilities

• Knowledge of chemical dependency and alcoholism, addiction, co-dependency, and related disorders; of treatment techniques; and of recovery processes.
• Performs case management and connects customers with needed referrals such as medical, dental, mental health, education, employment, social services, and other community services.
• Maintains rapport with and knowledge of local community resources to ensure effective referral options and contacts.
• Performs individual sessions with customers in accordance with treatment plans, or as necessary for crisis intervention.
• Provides customers with feedback and support and assists customers in addressing behaviors with family, social, or personal problems.
• Maintains communication with other departments of Gulf Bend to ensure continuity of care and integrative services.
• Performs Substance Use skills training group sessions as scheduled and follows curriculum to meet fidelity guidelines.
• Ability to write progress notes according to standard, assessments, memos, letters, various complex reports and miscellaneous other documents.
• Develops customer discharge plans that integrate aftercare treatment and utilization of appropriate referral sources.
• Coordinates discharges with social service agencies and community organizations as appropriate.
• Ability to complete instructions, communicate in a courteous and effective fashion with co-workers, customers and families, agencies and the public.
• Displays a customer service orientation at all times treating customers as equals and partners.
• Ability to work within a team to develop service plans, coordinate service delivery and monitor customer progress.
• Skilled in the use of personal and network computers, word processing, database, spreadsheet and office management software (Microsoft Office).
• May perform other work duties as assigned by Specialty Clinical Services Manager.
• Must maintain regular and reliable attendance.
• Complies with telework/remote agreement.
• Uses the trauma informed care approach when providing services and working with others.

Benefits

• Full-time position with a starting pay of $19.69/hr.
• Regular attendance and reliability are critical to business operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Nursing and Residential Care Facilities
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees