Case Manager - SSVF

Salvation Army USA • North Las Vegas, NV

69d

About The Position

The Case Manager for the Supportive Services for Veterans Families (SSVF) reports directly to the SSVF Program Manager and is responsible for the coordination and comprehensive services delivered to veterans and their families by The Salvation Army Veteran Services. This position has access to confidential and private information and is subject to grant funding. It is essential that confidentiality and privacy be observed.

Requirements

• Bachelor's degree in a Human Services related discipline or minimum four years of related employment experience may be substituted for degree requirements.
• Experience working with homeless and/or at-risk veterans and families preferred.
• Strong oral and written communication skills.
• Proficiency in Microsoft Office Software (Word, Excel, etc.).
• Ability to communicate and work effectively with a diverse group of residents, staff and community partners.
• Must have a valid Driver License, clean driving record and own registered and insured vehicle for client visits.
• Must pass a criminal background check.
• Veteran Status Preferred.

Responsibilities

• Provide direct case management services to homeless and at-risk veterans and their families.
• Screen veterans' eligibility for the program and facilitate the intake process.
• Coordinate care with VA personnel and others on behalf of participants for eligibility documentation, mental and physical health services.
• Learn and maintain knowledge of community employment agencies and procedures, along with modifications to those procedures.
• Assist veterans to identify education and training goals and develop plans to meet those goals.
• Assist veterans to identify mainstream needs and facilitate the process with appropriate service providers to meet those needs.
• Assist veterans and their families to alleviate employment barriers.
• Maintain, record, and report progression of veterans and their families through program participation.
• Perform interventions and crisis-oriented counseling.
• Conduct outreach activities, including visits to facilities such as shelters, treatment programs, soup kitchens and other locations where homeless and at-risk families may congregate.
• Conduct home visits to provide case management services.
• Maintain client databases and referrals for services and generate reports.
• Complete accurate and timely data entry into the HMIS system.
• Maintain participant confidentiality at all times.
• Attend all scheduled team meetings and trainings.
• Other duties and special projects as assigned.

What This Job Offers

• Job Type: Full-time
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees