Case Manager - SS

Self-Help for the Elderly • San Francisco, CA

107d

About The Position

The Case Manager is responsible for providing case management services to seniors and adults with disabilities and representing the program as a member of the Elder Abuse Consortium. This role involves conducting intake, completing comprehensive assessments, developing care plans, implementing and monitoring these plans, and reassessing client needs regularly. The Case Manager also maintains complete client files, reports incidents affecting clients, conducts outreach and community education, and participates in professional development and quality assurance activities.

Requirements

• Bachelor's degree in health, social work, counseling, psychology, gerontology, or other related fields.
• Case management experience may substitute for education.
• Knowledge, skills, and experience necessary to assess the consumer’s need for services and perform the core functions of case management.
• Training in and/or experience with elder abuse issues is strongly preferred.
• Ability to communicate effectively with consumers or their representatives and staff of other service agencies.
• Ability to work as part of a multidisciplinary team of service providers.
• Sensitive to the needs of the elderly and disabled adults from diverse ethnic and minority cultures.
• Ability to work independently and in a team environment.
• Bilingual and bi-literate preferred (English, Chinese, Spanish, Vietnamese, etc.).
• Must be able to travel via public transportation or personal vehicle for job duties.
• Must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage.

Nice To Haves

• Training in and/or experience with elder abuse issues.
• Bilingual and bi-literate in languages such as Chinese, Spanish, or Vietnamese.

Responsibilities

• Provides case management services to seniors and adults with disabilities.
• Conducts intake.
• Completes a comprehensive assessment of the consumer’s functional and cognitive capabilities and limitations during a home visit.
• Develops a care plan based on the assessment.
• Implements the care plan by coordinating and arranging for services.
• Follows up and monitors the plan to ensure that the care plan continues to meet the consumer’s needs.
• Reassesses the client’s needs on a regular basis.
• Terminates case management services when appropriate.
• Maintains complete client files and completes all required data collection forms and reports.
• Reports incidents affecting case management clients to appropriate bodies including Adult Protective Services.
• Conducts outreach and community education to seniors, their family members, and service providers regarding elder abuse or related social issues.
• Assumes responsibility for own professional growth and continuing education.
• Participates in case conferences, in-service training, and other meetings as required.
• Participates in evaluation and quality assurance activities to determine the effectiveness of the case management program.
• Performs other duties as assigned.

Benefits

• Equal Employment Opportunity/Affirmation Action Employer.
• Reasonable accommodations for applicants with disabilities.

What This Job Offers

• Education Level: Bachelor's degree