Case Manager - Residential (Avery Campus)

Crossnore Communities for ChildrenBoone, NC
2d$43,000 - $52,000Onsite

About The Position

As a Case Manager on our Residential team, you will support youth in a campus-based foster care setting by coordinating services and providing interventions that strengthen coping skills and overall well-being. You will screen and interview incoming youth, collaborate with them to develop action plans and goals, connect them to needed resources, and provide ongoing problem-solving and support. Serving as a central point of communication, you will ensure timely, accurate information sharing among team members and act as a liaison and advocate with families and external partners - helping create a coordinated, supportive environment where youth can stabilize and thrive.

Requirements

  • Prior experience working with youth that have experienced trauma, been diagnosed with mental or behavioral health challenges, or other at-risk populations preferred.
  • Previous work experience with residential programs strongly preferred.
  • Case Manager II Bachelor's Degree in Social Work or related Human Services field required with one year of directly related experience; or Bachelor’s Degree in another field with two years of directly related experience.
  • Case Manager III Bachelor's Degree in Social Work or related Human Services field required.
  • 4+ years of Case Management experience, working with children and families, required.
  • In-depth knowledge of child welfare and mental health systems, family dynamics, intervention techniques, and community resources.
  • Strong communication, organizational, and relationship-building skills with youth, families, and team members.
  • Ability to handle crisis situations with discretion and sound judgment.
  • Flexibility to work with diverse teams and populations, with a passion for serving youth from various backgrounds.
  • Proficiency in Microsoft and Google software.
  • Valid driver’s license and willingness to travel for job-related activities.
  • Ability to embrace challenges, creativity, and a willingness to learn from mistakes.

Nice To Haves

  • Master’s Degree in Social Work preferred.
  • An equivalent combination of education and experience may be considered.

Responsibilities

  • Develop and manage personalized care plans that align with youth’s transition and permanency goals.
  • Collaborate with team members, family, DSS, schools, and other partners to ensure clear communication and support.
  • Manage youth’s records, ensuring all necessary documentation is maintained and up to date.
  • Complete Comprehensive Behavioral Assessments and other tools, ensuring youth progress is regularly assessed.
  • Facilitate youth placement, presenting potential candidates to leadership team and coordinating financial services as needed.
  • Provide transportation for youth and ensure behavioral support in collaboration with clinical teams.
  • Assist in life skills training, field trips, and other youth activities.
  • Serve as on-call support for intake, hospital coverage, and de-escalation situations.
  • Actively participate in community projects, training, and agency meetings.

Benefits

  • Defined Contribution Benefits Plan including options for: Health/Dental/Vision Insurance - $0 copay for mental health visits with our health insurance Life, Short-Term Disability, and Long-Term Disability plans Critical Illness and Accident coverage options Flexible Spending Plan
  • 401k with employer match (up to 6%)
  • Paid Parental Leave - Based on Tenure
  • Ongoing Training
  • 20 Days PTO, 11 Paid Holidays
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