Case Manager Registered Nurse

CVS Health

2d • Remote

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. We’re seeking a compassionate and experienced RN Case Manager to join our remote care team. In this role, you’ll collaborate with members telephonically and occasionally face‑to‑face to assess needs, coordinate care, and promote overall health and wellness. This is a fully remote position—candidates may live in any state and must be available to work Monday–Friday, 9:00 AM–5:30 PM EST for a scheduled 8‑hour shift. Weekends and holidays may be required based on the needs of the department. Currently, both weekends and holidays are on-call only and covered on a volunteer basis.

Requirements

• Active, unrestricted RN license in your state of residence
• Willingness to obtain additional state licenses (company‑paid)
• 3+ years of acute care RN experience (medical, surgical, ICU, pediatrics, case management, or discharge planning)
• Comfortable working with multiple systems/screens simultaneously
• Private, distraction‑free home workspace with high‑speed internet

Nice To Haves

• Compact RN license
• 1+ year of case management experience
• Certified Case Manager (CCM)
• Strong customer service and telephonic communication skills
• Proficiency with Microsoft Office (Word, Excel, PowerPoint)

Responsibilities

• Assess, plan, and coordinate care to support member health and wellness
• Develop proactive care plans to improve short‑ and long‑term outcomes
• Review clinical data (assessments, claims, etc.) and connect members to available programs and resources
• Apply clinical judgment to address complex medical and social needs
• Engage members using strong interviewing and communication skills
• Ensure compliance with regulatory and company case management standards

Benefits

• medical, dental, and vision coverage
• paid time off
• retirement savings options
• wellness programs
• other resources, based on eligibility
• CVS Health bonus, commission or short-term incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees