Case Manager- QMHP, Elgin IL

ASSOCIATION FOR INDIVIDUAL DEVELOPMENT • Elgin, IL

3d • $27 - $27

About The Position

The Association for Individual Development (AID) is a non-profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges; those who have suffered a trauma; and those at risk, to enjoy lives of dignity and purpose. We are looking for a Case Manager Qualified Mental Health Professional in Elgin, IL who demonstrates this mission and wants to work for an organization that makes a difference in the community. What you will be doing? CM QMHP is responsible for developing and implementing individual programs to maximize the clients’ independent community living skills. The CM QMHP must complete documentation of mental health services provided in accordance with state and agency standards as applicable. The CM QMHP is expected to work with a team of behavioral health service providers within and outside the agency to ensure positive client-centered approach. Work scheduled hours and be flexible to meet client and program needs, as assigned by Program Manager or Director. Assure compliance with all agency, state and federal regulations while providing services and completing assignments. Review and follow updated policies and procedures. Facilitate communications and coordination of services with other AID staff and professionals in the community. Maintain professionalism and good boundaries when working with clients, coworkers and outside agencies. Meet minimum service hour provision productivity standards (MRO) monthly. Complete all required case management documentation (IM+CANS, consents, residential paperwork) on a timely basis. Complete and sign all MRO Documentation within 48 hours using Cx360 Meet with all assigned clients on regular basis depending on program and client needs; turn in daily activity logs. Develop, review and revise the IM+CANS and complete corrections within the timeframe allotted. Complete assessment tools and necessary paperwork (including Locus, SAMA, consents, client rights, and privacy practices) per program procedure. Assist clients with activities of daily living, including apartment maintenance, and provide client training consistent with the treatment goals. Provide guidance to MHP and RSA staff regarding implementation of IM+CANS goals/objectives. Obtain Input from clients, families, guardians and other staff on how to improve residential services. Monitor and report safety of clients’ living arrangement Acquire and maintain required trainings and certifications as well as any other trainings assigned by Manager. Assist clients in paying bills, budgeting and banking per program procedure. Oversight or management of client funds when necessary (dual signature accounts, AID rep. Payees). Obtain and maintain client benefits (Social Security, Medicaid, Link Card, Etc). Assure client records are properly maintained per agency procedures including scanning necessary paperwork into Cx360 per procedure. Complete authorizations, reauthorizations and spend-down paperwork in a timely fashion. Update Cx360 with corrections whenever necessary, but at least annually to ensure accuracy of records. Provide effective services for clients’ individual needs and in line with client rights and the Mental Health Recovery Model. Attend monthly clinical supervisions per DHS requirement Recognize emergency situations and take appropriate action. Contact Manager and Director per procedure. Complete necessary paperwork correctly (incident reports, petitions, encounters/non-billable notes). Promote a relationship between clients’ families and additional supports. Provide transportation to clients in personal or agency vehicles when necessary for work, shopping, appointments, etc. Maintain a positive and professional working relationship with coworkers, agencies and other stakeholders. Maintain client rights. Assure the coordination of services in the community to meet client needs (ie. Financial, legal, advocacy, medical, ect.) Promote community / family involvement in facility programs. Promotes client wellness through coaching, counseling, consultation, motivational enhancement, and information and referral services to clients facing various health challenges, as needed. Communicates with service delivery partners, which may include Physicians, Nurse Practitioners, Counselors, Pharmacists, Employers, Community Supports, and other Health Professionals, as needed, to facilitate the achievement of client’s wellness objectives.. Utilizes a variety of appropriate resources and educational materials for wellness coaching. (ie., Health Matters Curriculum, Smoking cessation materials, Weight Management information, etc.) Promote awareness and respect for the diversity of our clients, employees, families and other stakeholders.

Requirements

• Master’s degree in Human Services or related field required
• Some experience working in social services required.
• Navigation of stairs
• No lifting restrictions.
• Ability to provide services in clients’ homes.
• Computer including Microsoft Windows applications
• Copy Machine
• Telephone with voice mail system
• The use of personal automobile, a valid driver’s license, and the minimum amount of liability insurance as defined by AID’s Personnel Policy
• Drive self and clients in agency or personal vehicle.
• Must be able to drive a passenger vehicle
• May be required to work multiple locations

Responsibilities

• CM QMHP is responsible for developing and implementing individual programs to maximize the clients’ independent community living skills.
• The CM QMHP must complete documentation of mental health services provided in accordance with state and agency standards as applicable.
• The CM QMHP is expected to work with a team of behavioral health service providers within and outside the agency to ensure positive client-centered approach.
• Work scheduled hours and be flexible to meet client and program needs, as assigned by Program Manager or Director.
• Assure compliance with all agency, state and federal regulations while providing services and completing assignments.
• Review and follow updated policies and procedures.
• Facilitate communications and coordination of services with other AID staff and professionals in the community.
• Maintain professionalism and good boundaries when working with clients, coworkers and outside agencies.
• Meet minimum service hour provision productivity standards (MRO) monthly.
• Complete all required case management documentation (IM+CANS, consents, residential paperwork) on a timely basis.
• Complete and sign all MRO Documentation within 48 hours using Cx360
• Meet with all assigned clients on regular basis depending on program and client needs; turn in daily activity logs.
• Develop, review and revise the IM+CANS and complete corrections within the timeframe allotted.
• Complete assessment tools and necessary paperwork (including Locus, SAMA, consents, client rights, and privacy practices) per program procedure.
• Assist clients with activities of daily living, including apartment maintenance, and provide client training consistent with the treatment goals.
• Provide guidance to MHP and RSA staff regarding implementation of IM+CANS goals/objectives.
• Obtain Input from clients, families, guardians and other staff on how to improve residential services.
• Monitor and report safety of clients’ living arrangement
• Acquire and maintain required trainings and certifications as well as any other trainings assigned by Manager.
• Assist clients in paying bills, budgeting and banking per program procedure.
• Oversight or management of client funds when necessary (dual signature accounts, AID rep. Payees).
• Obtain and maintain client benefits (Social Security, Medicaid, Link Card, Etc).
• Assure client records are properly maintained per agency procedures including scanning necessary paperwork into Cx360 per procedure.
• Complete authorizations, reauthorizations and spend-down paperwork in a timely fashion.
• Update Cx360 with corrections whenever necessary, but at least annually to ensure accuracy of records.
• Provide effective services for clients’ individual needs and in line with client rights and the Mental Health Recovery Model.
• Attend monthly clinical supervisions per DHS requirement
• Recognize emergency situations and take appropriate action.
• Contact Manager and Director per procedure.
• Complete necessary paperwork correctly (incident reports, petitions, encounters/non-billable notes).
• Promote a relationship between clients’ families and additional supports.
• Provide transportation to clients in personal or agency vehicles when necessary for work, shopping, appointments, etc.
• Maintain a positive and professional working relationship with coworkers, agencies and other stakeholders.
• Maintain client rights.
• Assure the coordination of services in the community to meet client needs (ie. Financial, legal, advocacy, medical, ect.)
• Promote community / family involvement in facility programs.
• Promotes client wellness through coaching, counseling, consultation, motivational enhancement, and information and referral services to clients facing various health challenges, as needed.
• Communicates with service delivery partners, which may include Physicians, Nurse Practitioners, Counselors, Pharmacists, Employers, Community Supports, and other Health Professionals, as needed, to facilitate the achievement of client’s wellness objectives..
• Utilizes a variety of appropriate resources and educational materials for wellness coaching. (ie., Health Matters Curriculum, Smoking cessation materials, Weight Management information, etc.)
• Promote awareness and respect for the diversity of our clients, employees, families and other stakeholders.

Benefits

• $1000 sign on bonus for full-time
• 21 Days of Paid Time Off plus 10 Paid Holidays
• Paid training
• Tuition reimbursement
• Benefits including Medical, Dental, Vision, Life, STD, LTD, Critical Illness and accident insurance
• 401K with a 3.5% company contribution after one year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees