Case Manager - Perm. Supportive Housing (SS)

Community Connections • Washington, DC

114d • $45,050 - $59,000

About The Position

The Permanent Supportive Housing (PSHP) Case Manager, Scattered Site, will manage a case load of up to 25 individual residents or families located in scattered sites or site-based locations in Washington, D.C. The Case Manager will deliver housing placement and community-based supportive services to a group of clients assessed, prioritized, and referred from the Department of Human Services (DHS). This position does require usage of personal vehicle to travel around the community to meet clients and clients' network.

Requirements

• Bachelor's degree in social work, psychology, sociology, counseling, or related social service/science or healthcare discipline required.
• High School Diploma/GED plus 4 or more years of experience working with vulnerable and marginalized populations may be substituted for educational requirements.
• Possession of a valid driver's license and auto insurance required.
• 1 years' experience providing case management services required.
• Experience working with adults with serious mental illness, chronically homeless adults, and/or adults with substance use.
• Experience providing direct case management services.
• Excellent written and oral communication skills.
• Strong interpersonal and organizational skills to meet all goals and objectives for the position.
• Keen attention to detail, follow through and organization.
• Strong computer proficiency (Microsoft Office Suite, Box, and Case-Management Software).
• Ability to respond and remain calm in crisis situations.
• Ability to work independently and part of a small team.
• Ability to travel and spend up to 80% of the time in the community.

Responsibilities

• Work with individual clients and/or families to develop service plans, set goals and implement strategies to meet goals under the direction of the PSHP Program Manager.
• Ensure that each client has an individualized housing stability plan that is shared with all appropriate providers and network members.
• Develop supportive relationships with clients to enhance their ability to be self-sufficient.
• Assist in processing housing applications, lease agreements with landlords, families and contractors when needed.
• Assist clients in acquiring skills and resources necessary for successful community living with at least 80% of the time being spent in direct contact with consumers and network members either in person or via telephone.
• Provide support and consultation to members of the client's network with at least 70% of the time spent in the field conducting monthly home visits, community visits, and phone calls.
• Develop strategies with the client so that he or she can maintain living outside of institutional settings.
• Assess and refer each client to the appropriate supportive services to achieve Service Plan goals.
• Participate in psycho-educational and skill development groups as appropriate.
• Participate in ongoing training activities offered by CC and DHS.
• Complete documentation within 48 hours of contact with consumer or network member.
• Model and reinforce Community Connections mission to provide behavioral health, residential services, and primary health care coordination for marginalized and disenfranchised women, men, youth, and children living in the District of Columbia.
• Model and reinforce Community Connections values of quality, innovation, respect, equity, and integrity daily.
• Reinforce Community Connection's commitment to diversity, equity, and inclusion.
• Protect the privacy of our consumer's protected health information by maintaining compliance with HIPAA and other relevant CC related IT security regulations.
• Complete and stay current on role specific and organizational wide training.
• Perform other duties as assigned on an as-needed basis.

Benefits

• Generous paid time off, including sick, vacation, and 9 paid holidays
• Medical, Dental, and Vision Insurance
• Medical and Dependent Flexible Spending Accounts
• Agency paid Long-term disability and life insurance
• Employee paid Voluntary life insurance
• Employee Assistance Program
• 403(b) Retirement plan
• Educational assistance after one year of employment
• CEU & Licensure reimbursement
• Professional and leadership development to include supervision hours for those on track for clinical licensure

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: Bachelor's degree