Case Manager/Parent Educator

Career Opportunities @Phmc•Philadelphia, PA

12d

About The Position

PHMC is proud to be a leader in public health. Focus on Fathers team provides case management services to adult fathers enrolled in the program. The Case Manager/Parent Educator will devote time to both roles. This position works with the Focus on Fathers team to provide case management services to adult fathers enrolled in the program. This person maintains weekly contact with participants through meetings (in-person or virtual) or phone calls. This person will be responsible for intake assessments, identifying and setting goals with participants, making appropriate referrals for supportive services, and completing periodic progress assessments, including closing assessments, to document participant progress. This person may also make warm transfers for services and/or accompany participants for social services and medical appointments, as appropriate. In the capacity of Parent Educator, the employee provides parenting education sessions to fathers, couples, co-parents and other caretakers of children—reports to Program Manager.

Requirements

Excellent oral communication skills
Ability to engage underserved and hard-to-reach populations
Strong organizational skills, including the ability to prioritize multiple assignments
Knowledge of issues related to child development, family life skills, child abuse prevention, healthy relationships, and healthy parenting
Availability during daytime and some evening and weekend hours
Willingness to travel throughout Philadelphia
Two years direct service experience working with men and families
Experience with clients facing substance abuse, mental health, employment, criminal justice and other issues
Strong experience with adult education and/or group facilitation
Comfortable working with adults in low-income communities
Knowledge of positive parenting principles and practices
Personal commitment to promoting and being a role model for fathers, couples/co-parents
Must be willing to work flexible schedule including some evening/weekend hours as requested
Must successfully pass child abuse clearance
Proficient with Microsoft Office, and web-based data collection applications
Bachelor’s degree in public health, social work, or related field preferred; or equal relevant work experience.

Responsibilities

Carries an ongoing caseload of 15-25 fathers
Assesses participant needs and strengths with input from other team members (i.e., parent educator, program manager)
Administers evaluation instruments, including intake and closing assessments, and maintains contact notes aligning with program and evaluation requirements
Develops service plans that support both program and participant goals
Utilizes a variety of contact methods to reach participants
Provides referrals and linkages for participant to services, including custody and child support case support, trauma counseling, mental health or substance abuse treatment, domestic violence treatment, and various other needs
Meets participants in a variety of settings, including online (virtually), participant home, and community
Actively supports and facilitates the ongoing recruitment and retention of parent graduates (fathers) to participate in the Focus on Fathers Alumni Parent groups
Participates in case conferences and trainings, and weekly team meetings
Actively engages in evaluation activity by attending/contributing to CQI team meetings
Works as part of a team; can function in peer-to-peer learning environment
Works with the program team to assist in the delivery of other program activities
Assists with program evaluation by entering participant data via web-based application
Complete program reports and other written documentation as required
Provide on-going parenting skills education groups for fathers, couples and co-parents at various community-based sites, using established curricula
Assist with tracking of participant progress to ensure course completion
Assist in identifying, recruiting, and engaging clients for the program
Complete program reports and other written documentation as required
Works closely with partner sites to ensure participant retention through follow up calls and in-person engagements
Work collaboratively between other programs in HPC and other agencies/organizations
All other responsibilities as assigned.