Case Manager- Parent and Child Health (PCH)

Vista Community Clinic•Vista, CA

9d•$23 - $25

About The Position

At Vista Community Clinic (VCC) , we believe healthcare is more than medicine, it’s about hope, community, and impact. For over 50 years, we’ve been a leader in the community clinic movement, growing from a small volunteer-driven effort in Vista to a nationally recognized network of state-of-the-art clinics across San Diego, Orange, Los Angeles, and Riverside counties. Today VCC has 14 clinics serving over 70,000 patients annually, we continue our mission of delivering exceptional, patient-centered care where it’s needed most. As a private, non-profit, multi-specialty outpatient clinic, VCC provides more than healthcare, we provide opportunity. Here your skills are celebrated, your growth is supported and your work makes a difference. We know that our success is a direct result of the exceptional talents and dedication of our employees. ✨ For eligible employees, benefits include: ✅ Competitive compensation & benefits ✅ Medical, dental, vision ✅ Company-paid life insurance ✅ Flexible spending accounts ✅ 403(b) retirement plan Why VCC? 🏅 Winner of the 2025 HRSA Gold Medal for Outstanding Care, placing VCC among the top 10% of Federally Qualified Health Centers in the U.S. Recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes and for excellence in Preventive Health and Health IT. A robust training & development culture to help you grow and advance your career. A workplace built on respect, collaboration and passion for care.

Requirements

High school graduate or equivalent
Five years’ case management experience or equivalent combination of education and experience
Bilingual English/Spanish
Valid California driver’s license and vehicle insurance
Excellent verbal and written skills necessary for communication with patients/clients, providers and other staff
Ability to interface with all levels of personnel in a professional manner, including people of all social, cultural and ethnic backgrounds and with in the constraints of government funded programs
Experience/familiarity with computers, business e-mail, communication systems and internet search capabilities and proficient in Microsoft Office products, specifically Word and Excel

Nice To Haves

Bachelor's degree in related field with two years’ case management experience

Responsibilities

Provide case management, home or field visits, coordinate services for program participants, and assist in program activities and administrative support.
Enroll participants based on program eligibility criteria
Document case management using the program templates (Service Plan, Case Notes, Referral Log, Contact Log, Consent Forms, and other forms as directed)
Monitor the coordination of services and documents additional needs identified for each participant
Monitor utilization of services and care
Encourage and monitor that participants complete the educational sessions
Maintain information on available resources and services in the county and region
Maintain electronic client files as defined by the program
Protect client confidentiality following program protocol by utilizing encrypted email and/or fax, and obtain consent to release information for communication with other agency partners
Administer surveys, screenings, or assessments as defined by the program