Case Manager, Office of Mental Health (OHM) Supported Housing Program

CAMBA • New York, NY

100d • $51,500 - $51,500

About The Position

The Case Manager will be responsible for providing all contract funded activities. These activities include conducting and completing Intakes, Assessments, Service Plans, Reassessments, Service Plan Updates, Accompaniment, Referrals, Advocacy, Housing Inspections, Case Conference, etc. In addition, the Case Manager will be responsible for completing all program documentation and entering all client services into to Client Track. Will be responsible for ensuring clients are connected to and maintain primary medical care and adhere to medical and medication treatment. Connect clients to needed services, such as, medical, mental health, substance use treatment, as well as, legal, entitlements, etc. Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes. Function as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc. Escort clients to appointments (educational, medical, social service, etc.) Assist clients in completing applications for benefits and entitlements and monitors outcome of process. Collect all required documentation and create client files. Conduct a minimum one home visit per month. Report any repair issues to the Housing Specialist. Monitor clients’ living conditions. Meet required monthly projections. Provide all required information for the completion of monthly program reports. Maintain clients’ charts always audit ready. Other duties as assigned.

Requirements

• Bachelor or Associate degree with one year of equivalent experience, or two years of equivalent experience with sufficient education and technical expertise.
• Relevant experience, preferably in a mid-sized (250+ employees) organization working with persons with histories of homelessness, mental illness, and/or substance abuse.
• Good written & verbal communication.
• Computer literacy in Microsoft Office Suite.
• Bilingual English and Spanish (preferred).

Responsibilities

• Conduct and complete Intakes, Assessments, Service Plans, Reassessments, Service Plan Updates, Accompaniment, Referrals, Advocacy, Housing Inspections, Case Conference.
• Complete all program documentation and enter all client services into Client Track.
• Ensure clients are connected to and maintain primary medical care and adhere to medical and medication treatment.
• Connect clients to needed services, such as medical, mental health, substance use treatment, legal, entitlements.
• Monitor clients' progress toward their goals via scheduled telephone contact and/or face-to-face visits.
• Function as client liaison/client advocate with outside organizations regarding education, healthcare, housing, legal issues.
• Escort clients to appointments.
• Assist clients in completing applications for benefits and entitlements.
• Collect all required documentation and create client files.
• Conduct a minimum one home visit per month.
• Report any repair issues to the Housing Specialist.
• Monitor clients’ living conditions.
• Meet required monthly projections.
• Provide all required information for the completion of monthly program reports.
• Maintain clients’ charts always audit ready.
• Other duties as assigned.

Benefits

• Health insurance
• Dental insurance
• 403(b) retirement plan with employer match
• Paid time off (vacation, personal, and sick time)
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees