Case Manager, Locksley Street

PINE STREET INN INC • Boston, MA

103d • $23

About The Position

The Supportive Housing Case Manager is a non-essential position and will work 100% on site. Supportive Housing provides comprehensive, intensive case management support to homeless and chronically homeless individuals in housing using the Housing First Model promoting long-term stability in housing and the end of homelessness in Boston. The Supportive Housing Case Manager works as part of an intensive case management team serving tenants who may be experiencing untreated mental illness, active drug and alcohol addiction, and other major health challenges. The Case Manager uses a Harm Reduction, Trauma Informed approach to working with participants, including the utilization of Stages of Change Theory and Motivational Interviewing techniques. The Case Manager is responsible for a specific caseload of tenants, and also for collaborating with other Congregate Housing staff on program-wide efforts to stabilize and promote the individual growth of all Congregate Housing tenants. Additional case management responsibilities include but are not limited to: assisting tenants with all required program documentation; assisting tenants with obtaining benefits, health care, educational opportunities, employment opportunities, and legal aid; supporting the development of tenants’ activities of daily living skills and creating individual service plans with tenants and maintaining all necessary documentation.

Requirements

• High School Diploma or GED.
• Strong written communication skills.
• Computer Proficiency in Microsoft Office Products.
• Experience working with individuals experiencing substance abuse, mental illness, trauma, homelessness, and/or other complex disorders.
• Strong commitment to learning and using Harm Reduction and Motivational Interviewing skills.
• Knowledge of effective Crisis Intervention techniques.
• Experience working as part of a team.

Nice To Haves

• Undergraduate Degree in a related field (i.e. social work, psychology, education, nursing).
• Bi-lingual – Spanish/English.
• Experience working with chronically homeless individuals in Housing First programs.
• Knowledge of local care-giving and advocacy resources.
• Knowledge of government benefits systems and Boston area service providers.
• Experience with HMIS.

Responsibilities

• Provide comprehensive, intensive case management support to homeless and chronically homeless individuals.
• Work as part of an intensive case management team serving tenants with mental illness, substance abuse, and other health challenges.
• Utilize Harm Reduction and Trauma Informed approaches in case management.
• Manage a specific caseload of tenants.
• Collaborate with other staff on program-wide efforts to stabilize and promote individual growth.
• Assist tenants with required program documentation.
• Help tenants obtain benefits, health care, educational and employment opportunities, and legal aid.
• Support the development of tenants’ daily living skills.
• Create individual service plans with tenants and maintain necessary documentation.

Benefits

• Retention payment of $3,000.00, $1,000.00 payable at 12 months, and $2,000.00 at 24 months.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees