About The Position

The position involves performing advanced case management work, which includes coordinating case management and program activities, developing program goals, objectives, and procedures, and evaluating outcome measures for the program. The role requires working under minimal supervision with extensive latitude for the use of initiative and independent judgment.

Requirements

  • Graduation from an accredited senior high school or equivalent or GED.
  • Four years full-time, wage-earning case processing, social services, human services, case management, or criminal justice experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience.
  • Knowledge of case management principles, objectives, standards, and methods.
  • Knowledge of applicable state and federal laws, rules, regulations, and statutes.
  • Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.
  • Skill to communicate ideas and instructions clearly and concisely.
  • Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
  • Skill to interpret and apply rules, regulations, policies, and procedures.
  • Skill in problem-solving techniques.
  • Skill to prepare and maintain accurate records, files, and reports.
  • Skill to review technical data and prepare technical reports.
  • Skill to plan work in order to meet established guidelines.
  • Skill to assess inmate needs, coordinate inmate services, and implement program services.

Responsibilities

  • Interviews and assesses inmates to identify service needs, problem areas, service gaps, and barriers to services and community return; develops and implements service plans to meet inmate needs; maintains case history and progress records; prepares reports and evaluations.
  • Oversees case management and program activities; maintains documentation on case management activities; informs staff of current methods, standards, and trends in case management; participates in quality assurance and utilization review processes for case management to ensure quality services.
  • Assists in monitoring activities within the therapeutic community; collaborates at treatment meetings to monitor inmate progress; makes recommendations.
  • Provides ongoing case management and serves as a liaison with inmates, inmate families, and service providers; implements follow-up and aftercare plans for inmates; disseminates information on community resources for inmates upon release; coordinates intra-agency and interagency services and resolves referral problems.
  • Conducts inmate program orientation, including information on civil commitment and sex offender registration, law and regulations, processes and procedures, and obtains consent and confidentiality signatures.
  • Participates in training events; prepares lesson plans; assists in the preparation and presentation of education modules; provides technical assistance to others.
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