Case Manager, Independent Living Program

Side by Side • Oakland, CA

71d

About The Position

The ILP Case Manager provides side by side support to systems engaged youth in preparation for adulthood and in navigation of and graduation from the Independent Living Program. The ILP Case Manager co-creates Independent Living goals and plans and provides intensive support to each youth on their case load to ensure the attainment of said goals. This position requires that each Case Manager be on site daily for one week in a six-week rotation. There is an option for this position to become hybrid based on an on-going demonstration of autonomy and continuously meeting the needs of youth on their caseload.

Requirements

• BA/BS in a Social Science field or at least 2 to 4 years of experience in mental health field or working with systems engaged adolescent and transitional aged youth.
• Excellent written and oral communication skills are required.
• Experience in crisis and resource management, youth development and group facilitation both virtually and in-person.
• Bilingual Spanish/English a plus.
• Fulfillment of TB clearance, fingerprinting and state clearance, and any other mandatory state/federal requirements.
• A valid California driver's license, dependable personal automobile for use on the job, insurable by SHS’ insurance policy based on DMV record and personal vehicle insurance.

Responsibilities

• Provide client-centered, strengths-based, and culturally responsive case management and coaching services to a designated caseload of ILP-eligible foster and probation youth.
• Regularly meet and assess the needs of each youth on assigned caseload, support them with achieving their goals, including those outlined in their TILP.
• Meet clients in the field when needed to assist them with accessing local resources and support services.
• Monitor clients for safety and stability risks and provide immediate response to urgent client safety and stability needs when needed.
• Support at risk populations, for example: pregnant and parenting teens, LGBTQ, and CSEC with accessing additional services unique to their situation.
• Meet with youth and their care team in the community to encourage youth participation in ILP related services.
• Advocate for and refer program participants to appropriate services and programs (housing, mental health, health, employment, tutoring, etc.).
• Attend continuing education and professional development trainings to strengthen capacity to deliver quality service and programming to youth on caseload.
• Be on site daily for one week in a six-week rotation.
• Attend monthly tabling events in the community to promote youth and family awareness and engagement.
• Collaborate with ILP team to develop, implement, and iterate on culturally relevant and responsive programming for systems engaged youth.
• Attend and provide support at ILP events.
• Facilitate and/or co-facilitate life skills workshops.
• Support annual events (e.g. Back to School Bash, Independent city, Holiday events, etc.).
• Maintain timely and accurate progress notes and other records to document program participant status, progress toward the completion of goals, and outcomes.
• Conduct quarterly quality assurance checks to ensure youth records are complete and contain up to date information.
• Assist youth in applying for and obtaining financial support by completing appropriate stipend application process.
• Provide status updates to County ILP staff when asked for QA purposes.
• Develop TILPS as needed.
• Participate as WOD on a weekly basis.

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees