Case Manager III - Special Populations Program - Estelle Unit (029077 029131)

Texas Department of Criminal Justice•Huntsville, TX

About The Position

Performs highly complex case management work. Work involves reviewing and tracking case management activities; and assisting in developing program goals, objectives, and procedures. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.

Requirements

Graduation from an accredited senior high school or equivalent or GED.
Three years full-time, wage-earning criminal justice, social services, human services, case processing, or case management experience.
Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience.
Knowledge of case management principles, objectives, standards, and methods.
Knowledge of applicable state and federal laws, rules, regulations, and statutes.
Knowledge of classroom dynamics.
Skill to communicate ideas and instructions clearly and concisely.
Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
Skill to interpret and apply rules, regulations, policies, and procedures.
Skill in problem-solving techniques.
Skill to prepare and maintain accurate records, files, and reports.
Skill to plan work in order to meet established guidelines.
Skill to review technical data and prepare technical reports.
Skill in interviewing.
Skill to assess needs and coordinate ongoing or transitional services.
Skill to utilize and identify available community resources.
Skill to plan work in order to meet established guidelines.
Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.

Nice To Haves

Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.

Responsibilities

Provides ongoing case management and reviews and tracks case management activities for program participants
Interviews inmates to gather information to assess service needs and review progress and compliance within the program
Participates in team meetings for individualized program planning, behavioral interventions, and reentry planning.
Assists with program monitoring and evaluation
Identifies problem areas, service gaps, and areas that are barriers to services
Participates in the quality assurance process to ensure quality services.
Provides liaison with service providers
Assists with intra-agency and interagency services coordination and referrals.
Documents and maintains inmate program activity and case management records
Prepares and reviews reports.
Prepares and presents educational materials in individual and group settings to ensure inmates develop skills needed for successful transition
Monitors peer support operations.
Performs a variety of marginal duties not listed, to be determined and assigned as needed.