Case Manager II (Half Moon Village I, Half Moon Village II)

MidPen Housing•Half Moon Bay, CA

3d•Onsite

About The Position

The Case Manager II plays a vital role in MidPen’s Resident Services team, supporting residents in supportive housing to maintain stability and achieve self-sufficiency. This role is essential to MidPen’s mission of providing high-quality, affordable housing and fostering thriving communities. Reporting to the Resident Services Manager, the Case Manager II works closely with residents, property management, and community partners to deliver impactful services. It’s an exciting time to join MidPen as we continue expanding our supportive housing portfolio and deepen our commitment to equity and resident well-being.

Requirements

You support residents in achieving housing stability and personal growth through direct services and community partnerships.
M.S.W. or M.A. in psychology, counseling, or related field with 2 years of experience serving high-needs populations, or B.A./B.S. with 3 years of experience
Experience working with individuals who have experienced homelessness or trauma
Familiarity with mental health diagnoses and interventions including harm reduction and trauma-informed care
Strong communication skills and ability to navigate language barriers using translation tools
Proficient in Microsoft Office Suite, Salesforce, and virtual collaboration tools
Valid California Driver’s License, current auto insurance, and reliable transportation
Ability to work occasional evenings and weekends and travel between properties
M.S.W. or M.A. degree in psychology, counseling, or related field and 2 years of full-time experience serving high needs populations (mental illness, substance use, co-occurring disorders) or B.A. or B.S. degree in the same fields with 3 years full-time experience serving these populations
Experience working with and serving people who have experienced homelessness
Experience working with high needs or high acuity populations that have experienced trauma
Experience using and administering multiple assessment tools and interpreting information/data derived from assessments
Experience supporting program and service implementation and coordination
Experience collaborating with local service providers

Responsibilities

Deliver onsite programming and direct case management services to residents at high-complexity supportive housing sites
Conduct outreach through door-to-door, phone, and email to engage residents in available services
Provide crisis intervention and follow-up, including mandated reporting for child or adult abuse
Facilitate individual and group services that promote independent living, wellness, and recovery
Collaborate with residents to set and achieve personal and professional goals
Manage and evaluate services provided by third-party partners and community agencies
Partner with Property Management and Resident Services teams to address resident concerns and support community building