Case Manager II - Mental Health

Family Health Centers of San Diego • San Diego, CA

107d • $29 - $35

About The Position

Family Health Centers of San Diego (FHCSD) is looking for a Case Manager II. Under limited supervision, performs duties providing intensive, therapeutic case management services to assigned individuals. Participates in, and supports, the planning, development, implementation, and evaluation of services in accordance with contractual and departmental requirements and guidelines. Specific assignments vary depending on program, grant, and patient demographics, with a focus on providing community-based healthcare services to the medically underserved. The Case Manager II offers intensive case management services to clients and conducts therapeutic interventions.

Requirements

• 3 years of work experience providing human services to high risk, medically underserved, or relevant community health populations required.
• Ability and means to travel as needed in a timely manner within San Diego County.
• Requires an active Class C California driver's license, proof of liability insurance at $100,000, on vehicle used.
• No more than 2 points in past 12 months; No suspensions in last 2 years for moving violations; No DUI, reckless or felony Driving within 5 years; No license revocation in 7 years.
• Bachelor's degree in Social Science field, Public Health, Healthcare Administration, or closely related field required.
• Master's degree in relevant field preferred.
• Or equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties.
• Ability to work well in both a team-based environment and independently.
• Basic computer literacy ability to comply with department needs and expectations.
• Basic counseling skills, such as reflecting, active listening, and paraphrasing.
• Basic organizational skills, attention to detail, time-management skills, and motivation to meet deadlines and achieve goals.
• Bilingual in English/Spanish may be required depending on assignment.
• Demonstrated ability to be culturally sensitive and respect diversity.
• Excellent interpersonal and customer service skills.
• Excellent written and verbal communication skills.
• Knowledge of the community resources, health and social service systems in San Diego County and skill in establishing working relationships with community partners.

Nice To Haves

• Master's degree in relevant field preferred.

Responsibilities

• Completes all required documentation accurately, in a timely manner, and thoroughly in accordance with department standards.
• Assists in preparing reports as required.
• Conducts initial and on-going assessment of client's health and/or support service needs. Sets level of client need.
• Creates formalized case plans and goals with clients; clients are high-need and require more intense services.
• Develops a written care-plan with the client, identifying problems and needs. Plan includes areas assessed, intended interventions, and expected results in measurable terms, with short and long term goals. Updates plan as client's needs change.
• Performs other duties as assigned.
• Provides therapeutic interventions to clients.
• Provides intensive individual support to high need clients, including accompanying clients to housing services, appointments, social services, etc.
• Focus on medical adherence, support, and appointments designed to maintaining necessary care.

Benefits

• Competitive Salary with Excellent Benefits
• Retirement Plan with Employer Match
• Paid Time Off, Extended Sick Leave and Paid Holidays
• Medical/Dental/Vision/FSA/Life Insurance
• Employee Discounts and Wellness Programs
• Sponsoring Employer with an Equity Investment Company that can assist you with your down payment for purchasing a home

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees