Case Manager II - Housing Program 625

Telecare-posted 9 months ago

Part-time • Entry Level

Redwood City, CA

Ambulatory Health Care Services

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TELECARE CORPORATION Case Manager II - Canyon Vista Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Canyon Vista is a 57 unit transitional and permanent supportive housing (PSH) program serving adults in San Mateo County with serious mental illness. Telecare will provide onsite case management, housing stabilization and rehabilitative services to tenants living in transitional and PSH units. Services onsite will be available 24 hours a day, 7 days per week.

Serve as a primary support and case manager for individuals with mental illness and other co-occurring disorders.
Assist individuals to live as independently as possible in their chosen community.
Collaborate with members served to create Recovery Plan goals.
Ensure all services described in the Recovery Plan are provided.
Work effectively as part of a multidisciplinary team.
Facilitate groups according to the needs and interests of members served.
Provide appropriate interventions in crisis situations.
Perform officer of the day functions for wellness, duty and Stand by Duty tasks.
Collect required data and complete required documentation.
Coordinate transitions to lower levels of care.
Maintain awareness of community resources and assist members served in appropriate use of community resources.
Assist members served with all needs, including Activities of Daily Living.
Assist members served in making and getting to essential appointments.
Advocate for members served in obtaining appropriate benefits; provide representative payee services.
Ensure that members served understand their legal status and rights.
Help members served achieve greater independence and autonomy.
Safeguard confidentiality; adhere to HIPAA policies.
Provide transportation when needed and appropriate; provide linkage to community resources.
Assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training.
Provide and document quality and quantity of direct services as required by program standards.

High School Graduation or G.E.D. equivalent and two (2) years of direct services in Mental Health OR community services; or Associates degree and one (1) year of experience OR Bachelor's degree in Social Services.
Sensitivity to multi-cultural populations and issues is required.
Must be at least 18 years of age.
Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment.
Valid and current driver's license, and personal vehicle insurance with your name listed as a driver.
Willingness to use the company vehicle to drive clients to appointments and groups.

Four (4) years' experience in a mental health setting.
Experience in providing intensive case management, intensive community supports using biopsychosocial rehabilitation concepts.
Experience in a mental health setting, outpatient clinic, dual diagnosis treatment or community mental health service.

Expected starting wage is $23.68.

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Case Manager II - Housing Program 625

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