Case Manager II - Housing Program 625

Main Template•Redwood City, CA

7d•$24•Onsite

About The Position

TELECARE CORPORATION Case Manager II - Canyon Vista Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Canyon Vista is a 57 unit transitional and permanent supportive housing (PSH) program serving adults in San Mateo County with serious mental illness. Telecare will provide onsite case management, housing stabilization and rehabilitative services to tenants living in transitional and PSH units. Services onsite will be available 24 hours a day, 7 days per week. Shift Available: Part-Time | PM | Shifts: 3:00 PM - 11:30 PM | Days: Sunday - Tuesday Expected starting wage is $23.68 POSITION SUMMARY Under direct supervision, serves as a primary support and case manager for individuals with mental illness and other co-occurring disorders by assisting them to live as independently as possible in their chosen community.

Requirements

High School Graduation or G.E.D. equivalent and two (2) years of direct services in Mental Health OR community services; or Associates degree and one (1) year of experience OR Bachelor’s degree in Social Services
Sensitivity to multi-cultural populations and issues is required
Must be at least 18 years of age
Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. This position requires driving, valid driver license , a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply
Valid and current driver’s license, and personal vehicle insurance with your name listed as a driver.
Willingness to use the company vehicle to drive clients to appointments and groups, etc.
Thorough understanding of the rights of members served and relevant legal processes
Effective written and verbal communication skills
Organization/Time management skills
Good computer/technology skills
Ability to assess safety risks
Ability to gain trust and build rapport with diverse populations
Excellent driving skills
Knowledge of basic medical and psychiatric terminology
Within two (2) months of employment, ability to apply financial requirements for billing and learn billing codes

Nice To Haves

Four (4) years’ experience in a mental health setting
Experience in providing intensive case management, intensive community supports using biopsychosocial rehabilitation concepts is highly desirable
Experience in a mental health setting, outpatient clinic, dual diagnosis treatment or community mental health service preferred

Responsibilities

Collaborate with members served to create Recovery Plan goals
Ensure all services described in the Recovery Plan are provided
Work effectively as part of a multidisciplinary team
Facilitate groups according to the needs and interests of members served
Provide appropriate interventions in crisis situations
On a rotating basis perform officer of the day functions for both wellness, duty and Stand by Duty tasks
Collect required data and complete required documentation
Coordinate transitions to lower levels of care
Maintain awareness of community resources and assist members served in appropriate use of community resources
Assist members served with all needs, including Activities of Daily Living
Assist members served in making and getting to essential appointments
Assist and advocate for members served in obtaining appropriate benefits; provide representative payee services
Ensure that members served understand their legal status and rights
Help members served achieve greater independence and autonomy
Safeguard confidentiality; adhere to HIPAA policies
Provide transportation when needed and appropriate; provide linkage to community resources
Must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
Provide and document quality and quantity of direct services as required by program standards