Case Manager II - Full Time - Watauga

Frontier Health • Johnson City, TN

261d

About The Position

Selected candidates will provide professional case management services using evidence based assessment and treatment planning as a guide to assist clients in addressing social determinants of health, closing HEDIS gaps, and provide care coordination with internal and external medical providers.

Requirements

• Bachelor's degree required; degree in behavioral health related area preferred.
• If the bachelor's degree is not in a behavioral health related area, 15 of the college level semester hours of coursework must be in behavioral health OR a minimum of one year's experience in a behavioral health setting.
• Must possess or obtain highest level of licensure appropriate to degree.
• Valid driver's license.
• Must possess or obtain highest level of certification appropriate to degree.
• Experience in mental health, substance abuse or intellectual disabilities preferred.
• Verbal/written communication skills.
• Ability to maintain composure in difficult situations.
• Ability to safely operate a motor vehicle.

Responsibilities

• Engage individuals through assessment and treatment planning using a trauma informed approach to obtain critical and thorough information, provide written documentation of information obtained, and exercise good judgment in evaluating situations, making decisions, and implementing effective strategies.
• Provide assessment, service planning, crisis assistance, and linkage, referral, and advocacy to/for referred individuals.
• Provide written documentation to complete all necessary chart work in accordance with policy on admissions treatment and discharges in a timely manner.
• Maintain client confidentiality according to Center policies.
• Remain current in knowledge of community resources and how to access those resources.
• Keep supervisors apprised of all critical or emergency situations.
• Respond to emergency/crisis or walk-in situations calmly, rationally, and in accordance with center policy and procedures.
• Participate in inservice training and orientation and provide consultation and education services to the community as requested by supervisor/administration.
• Be involved in the admission, hospital stay, and discharge of individuals on caseload who are admitted to an inpatient psychiatric facility.
• Be available to consumers 24 hours a day for crisis assistance.
• Must be able to safely operate a motor vehicle to ensure the delivery of community based services.
• Attend and participate in regularly scheduled staff meetings and inservices and individual program planning staffings as needed.
• All other duties as assigned.

What This Job Offers

• Industry: Hospitals
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees