Case Manager II - Full Time; 2238-211-A

Catholic Charities Brooklyn and Queens • New York, NY

85d

About The Position

Under the direction of the Supervisor, the Case Manager II renders professional intervention to clients at risk of homelessness and homeless clients through comprehensive support services (assessment, intake, crisis intervention, information and referral, short and long-term comprehensive case management and financial assistance). The Case Manager II will provide case management services, assessment and intake of participants to determine eligibility for services, including responding to telephone and walk-in inquiries, conduct pre-screenings and provide brief and full services. Additionally, the Case Manager II will provide and/or assure that each case assigned receives regular visits and contact as needed, establish and maintain case records including completing progress notes, and ensure all relevant case related information is inputted into case files and corresponding databases. The role also involves assessing the needs of the whole consumer/family including their basic needs such as food, clothing and shelter, and following up on referrals made on behalf of a consumer/family.

Requirements

• BS degree in Human Services or related field.
• One Year experience in a social service setting or in providing direct services to individuals or families.
• Bilingual skills (Spanish) a plus.
• Ability to work flexible hours, including weekends, evenings according to the needs of program operation.
• Able to conduct home/field visits and travel throughout the five boroughs as needed.
• Frequently lifts and/or moves up to 10 pounds.

Responsibilities

• Provide case management services, assessment and intake of participants to determine eligibility for services.
• Respond to telephone and walk-in inquiries, conduct pre-screenings and provide brief and full services.
• Provide and/or assure that each case assigned receives regular visits and contact as needed.
• Establish and maintain case records including completing progress notes.
• Ensure all relevant case related information is inputted into case files and corresponding databases.
• Assess the needs of the whole consumer/family including their basic needs such as food, clothing and shelter.
• Follow-up on referrals made on behalf of a consumer/family and respond to all referrals made to you/your program.

Benefits

• Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
• Medical
• Dental
• Vision
• Retirement Savings with Agency Match
• Transit
• Flexible Spending Account
• Life insurance
• Public Loan Forgiveness Qualified Employer
• Training Series and other additional voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees