Case Manager/Housing Specialist (Helens House)

Check Out These Great Henry Street Settlement•New York, NY

15d•$50,000 - $50,000•Onsite

About The Position

Inaugurated in 1991 and funded by the New York City Department of Homeless Services, Helen’s House is a transitional housing program that provides temporary accommodations with on-site social services for 16 single parents and their children up to nine years old. During their stay, each family is housed in a furnished, efficient apartment and has access to on-site social services that address the psychological and concrete causes and effects of homelessness and unemployment. The Case Manager/Housing Specialist is an integral member of the interdisciplinary treatment team, serving as the primary contact for our families and outside providers as they support families with rebuilding their lives while managing housing concerns.

Requirements

Bachelor’s degree required
Minimum of 3 years of experience working with indigent and or homeless populations
Experience working with the DHS CARES system
Strong case management and Organizational skills
Good judgment and problem-solving ability
Excellent oral and written communication skills
Ability to keep calm and work well with people
Knowledge of computers such as Microsoft office, outlook, etc.

Nice To Haves

Some supervisory experience preferred
Bilingual (English/Spanish) preferred

Responsibilities

Coordinate all social services for residents including working interactively in the development of Independent Living Plan (ILP) service plans
Provide individual/family counseling and crisis intervention
Complete intakes and assessments to formulate service plans and goals and assist clients to implement service plans
Conduct unit inspections and safety checks
Development and implementation of employability plan with residents and agencies employment program
Ensure shelter’s rules and regulations are communicated to residents and that clients understand and work towards meeting their responsibilities as outlined in their Independent Living Plan (ILP)
Accompany residents to appointments including public assistance, apartment viewing, interviews, lease signing, and furniture shopping when necessary
Maintain and develop up-to-date information and resources to meet the diverse social services and housing needs of Helen’s House families
Establish and develop new linkages with real estate brokers and landlords; maintain an active roster of real estate brokers and landlords; make contacts with landlords and other housing agents
Place 4 residents per quarter into permanent housing
Assist residents with completing relevant applications for housing subsidies and programs
Facilitate workshops and prepare residents for employment and housing, as needed
Work with agencies employment team to assist clients with reaching and maintaining independence goals
Perform all other tasks deemed necessary at the direction of the Program supervisor to aide in the shelter’s achieving its programmatic goals