Case Manager - Homeless Services (59408)

Aurora Mental Health & Recovery•Aurora, CO

6d•$21 - $32•Onsite

About The Position

Are you passionate about learning, growing, and making a meaningful impact in the lives of individuals experiencing homelessness? Aurora Mental Health & Recovery (AMHR) is seeking a full‑time Case Manager to join our dynamic Homeless Services team and grow your clinical career while doing the essential “groundwork” that drives real change. In this role, you will provide low‑barrier, comprehensive case management within a drop‑in center setting, offering crisis intervention, needs assessment, and connection to vital resources, including healthcare, housing, financial assistance, and behavioral health services. You’ll work collaboratively within an interdisciplinary team of peer specialists, case managers, therapists, housing navigators, a milieu counselor, and client service representatives—united by a shared commitment to trauma‑informed care, harm reduction, and the Housing First model. The ideal candidate embraces challenges, demonstrates empathy and cultural humility, actively seeks supervision and team support, and brings strong communication, time‑management, and collaboration skills to navigate complex client needs with compassion and professionalism. Together, we are expanding innovative programs that create stability, dignity, and lasting pathways to care for our community. Schedule. This position is fully Onsite/In-person. We offer flexible work arrangements, either a 5 x 8-hour workweek (Monday - Friday, 8:00 am - 5:00 pm) or a 4 x 10-hour workweek. This schedule may be adjusted based on client and community needs. Salary for this role. The starting wage is based on experience and company equity. Paid bi-weekly. $21.03 - $31.56 per hour Bilingual Language Differential Pay. Employees who successfully pass a language assessment are eligible to receive bilingual differential pay. This differential is provided as a fixed amount of $3,000 per calendar year, paid on a bi‑weekly basis across 26 pay periods, and prorated based on hire date and full‑time equivalency (FTE). Eligibility and payment are subject to the language requirements of the position and the employee’s demonstrated proficiency in the language.

Requirements

Bachelors degree in psychology, social work or other related human services degree. Or Bachelor's Degree in unrelated field with at least one year of behavioral health experience.
Must possess a Basic Life Support (BLS) certification or obtain one within 30 days of hire.
Valid Colorado Driver's License with a driving record that meets organization's requirements.
Demonstrated interest in behavioral health field
Ability to assess crisis situations and intervene appropriately.
Knowledge of community resources.
Basic understanding and ability to work with differing behavioral health presentations.
Knowledge of community resources.
Effective organizational skills.
Effective written and verbal communication skills.
Required Vaccination and TB Test. AMHR has prioritized the health and safety of our clients and staff and requires all employees to receive an annual influenza (flu) shot and receive negative TB test results prior to their first day of hire. Proof of the flu shot and negative TB test will be required upon your first day of employment. Medical and religious exemptions may be requested.

Nice To Haves

Bilingual

Responsibilities

Serve as payee for clients who require assistance to manage their finances.
Help clients in meeting basic needs for food, clothing, shelter, personal safety, and general health care, and assist them with applications for income, medical, housing, or other benefits which they may need and to which they are entitled.
Ensure clients' access to needed services and community resources by arranging for transportation.
Provide comprehensive psychosocial services designed to improve or maintain clients' abilities to function effectively.
Help clients evaluate strengths and symptoms, and facilitate clients in setting their own goals and plan for appropriate services.
Guide and instruct clients in daily living skills such as medication use, diet, exercise, personal hygiene, shopping, cooking, budgeting, housekeeping, use of transportation, and other community services.
Help clients develop social skills, interests, and leisure time activities, including opportunities for age-appropriate activities.
Help clients find and make use of appropriate employment opportunities, vocational rehabilitation services, or supported work environments where appropriate.
Offer support, assistance, consultation, and education to families, friends, landlords, employers, community agencies, and others who come into contact with clients, to maximize benefits and minimize problems associated with the presence of these persons in the community.
Identify, work with, and make full utilization of potential natural support systems such as neighborhood networks, churches, and community organizations to encourage treatment program engagement.
Reach out to eligible clients, inform them of, and educate them about available services in the community.

Benefits

Health insurance: Kaiser
Dental, vision, and flexible spending accounts (dependent care & health care)
Company paid basic life and AD&D insurance
Long-term disability coverage
403(b) retirement plan which provides 100% vesting immediately, and matching contributions up to 4% after one year of employment
Accrued Vacation pay up to 12 days and accrued Sick Pay up to 12 days per year, and 2 floating holidays (hours calculated pro-rata basis based on full-time equivalency)
The company observes 11 designated holidays each year. Exception: Employees working in 24/7 programs or facilities are scheduled to work their regular shifts if the holiday falls on their scheduled workday. In these cases, employees will receive their regular pay for hours worked plus holiday pay.
Employee Assistance Program
Voluntary term life insurance
Short term disability
Eligible for benefit if working 30 hours per week or more