Case Manager, Geriatric Services

Signature Health•Lakewood, OH

About The Position

At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first , striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits: Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more Robust earned paid time off program (PTO) Federal Loan Forgiveness Program (available on eligible roles) Professional Development Support SCOPE OF ROLE Reporting to the Director, Geriatric Services, or designee, the Qualified Mental Health Specialist (QMHS) will be key in the development and execution of client treatment plans. The Qualified Mental Health Specialist (QMHS) will provide older adult clients and their families with ongoing community support resources including transportation for access to identified resources. The QMHS acts as an outstanding subject matter expert related to older adult client needs and will foster positive relationships with all clients, their families, and Signature Health team members.

Requirements

High School Diploma or equivalent required.
Valid unencumbered Ohio driver’s license and proof of driver’s insurance required.
1-3+ years of previous case management or relevant experience preferred.
Strong computer skills with Microsoft, Excel, etc.
Knowledge of the community, community organizations, and community resources.

Nice To Haves

Bachelor’s Degree in related social services field preferred.
CDCA preferred.

Responsibilities

Diligently develop, prepare and present treatment program work material to clients.
Plan, coordinate, and provide reliable transportation to clients to access identified resources as part of their treatment plans.
Maintains clear communication and professional boundaries with all clients.
Encourage, monitor, and follow-up on client engagement and participation in all treatment plan activities.
Collaborates effectively with a client’s treatment team.
Create an outstanding experience for both geriatric clients and their caregivers (SMD/SED, CD/Dual DX) by identifying support needed in the following areas: functional, medical, vocational, housing, and daily living skills resulting in clients to be successful in their communities.
Maintain client charting electronically in accordance with Medicaid, ODMHAS, CARF and professional standards.
Assist in crisis intervention and prevention in the community.
Participate in community outreach.
Participates in all quality assurance and utilization review activities.
Other duties as assigned.