Case Manager for Supportive Housing

ServiceNet • Greenfield, MA

104d • $21 - $21

About The Position

At ServiceNet, we support individuals on their journey to healing and independence. Our Substance Use Services Division provides safe, structured, and supportive recovery homes for adults working toward sustained recovery. We're looking for a committed Case Manager to join our team in a temporary capacity, with the opportunity to apply for a permanent position based on performance and organizational needs.

Requirements

• Experience or interest in substance use recovery and/or behavioral health
• Strong organizational and communication skills
• Confidence facilitating groups and managing multiple priorities
• Comfort working in dynamic, team-based environments
• Willingness to be part of an on-call rotation
• Ability to uphold confidentiality and adhere to HIPAA and 42 CFR Part 2 standards

Responsibilities

• Develop and maintain Individual Action Plans (IAPs) based on client goals
• Meet regularly with residents to review treatment progress and make referrals
• Monitor progress and support residents in navigating challenges to recovery
• Provide education on HIV/AIDS, tobacco use, Medication-Assisted Treatment (MAT), and access to healthcare
• Maintain and update Medication Administration Records (MAR)
• Lead a minimum of two psychoeducational, Health & Wellness, and Life Skills groups per week
• Complete enrollment and discharge summaries in Virtual Gateway
• Monitor and update client insurance information
• Submit clear, timely notes (case management, service, and log notes)
• Collaborate with community providers and attend community and provider meetings (e.g., OTF)
• Report progress and concerns to the House Manager and/or Clinical Supervisor
• Respond quickly to emergency situations and provide CPR/First Aid as needed
• Participate in regular supervision, team meetings, and required trainings
• Flex across ServiceNet's Substance Use programs as needed

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Training & development
• Tuition assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees