Case Manager-Floater (Housing Placement) (82290)
About The Position
The Case Manager - Floater is responsible for providing comprehensive support services by assuming the role of Case Manager and/or Housing Specialist based on department needs. As a Case Manager, the Floater assists program participants in developing housing stability plans and overcoming barriers to housing. As a Housing Specialist, the Floater supports participants in locating, securing, and maintaining permanent housing in the community. Both roles are essential to our collective effort to end and prevent homelessness. The Permanent Housing Services Floater is dedicated to helping others and is passionate about contributing to efforts to prevent and end homelessness. They are adaptable, able to switch between the roles of Case Manager and Housing Specialist as needed, and responsive to the needs of participants. The Floater manages time efficiently, demonstrates strong organizational skills, and engages actively in continuous learning to improve their practice. They work collaboratively with team members, embodying the values of HomeFirst in their interactions with participants, colleagues, and the broader community.
Requirements
- Minimum of 2 years of experience in social work, case management, or a related human services field required
- Valid CA driver’s license and insurance, and reliable transportation
Nice To Haves
- Bachelor of Arts in Social Work (BASW) or related human services degree preferred, not required
- Bilingual/multicultural experience preferred.
Responsibilities
- Provide comprehensive Housing Specialist services. This may include: Landlord outreach and support.
- Housing search and application assistance.
- Advocacy on behalf of participants.
- Financial assistance administration.
- Crisis de-escalation and support.
- Risk assessment, safety planning, and mandated reporting.
- Connection to community resources, including eviction prevention.
- Other direct service provision as needed.
- Provide comprehensive case management services. This may include: Initial eligibility verification and enrollment.
- Ongoing needs and status assessments.
- Budgeting and financial planning assistance.
- Information and referral services.
- Employment and benefits assistance.
- Advocacy and other direct service provision.
- Meet with participants at a frequency and location determined by their needs.
- Engage in the consistent application of evidence-based practices.
- Participate in case conferencing and collaborative care coordination.
- Maintain compliance with contract, agency, and licensing requirements.
- Achieve identified program and position-specific deliverables.
- Adhere to task completion deadlines.
- Maintain thorough and accurate documentation of participant services in accordance with agency and contractual standards.
- Attend all job-related meetings, including program staff meetings and agency-wide meetings.
- Participate in opportunities for learning and skill maintenance/development.
- Assist with other duties as assigned.
Benefits
- HomeFirst provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program.
- We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers’ compensation.
- Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 8 hours of civic engagement leave annually to volunteer.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
51-100 employees
