Case Manager Ethics and Elections (E6084)

Institute of Electrical and Electronics Engineers•Piscataway, NJ

12d

About The Position

The purpose of this position is to support the timely and effective work of the Election Oversight Committee (EOC) and the Ethics and Member Conduct Committee (EMCC), primarily through the work of its Conduct Review Committee (CRC). These committees make recommendations for policies and educational programs to promote appropriate election and ethical behavior, spearhead the review and adjudication of alleged election and professional ethics violations by members or non-members involved in IEEE activities, and recommend disciplinary consequences, where applicable. This position will help support the operations related to the aforementioned committees and their respective subcommittees, review panels, and hearing boards, including meeting scheduling, reporting, and communications, in addition to utilizing critical thinking and investigatory skills to review reports of alleged misconduct, spearhead investigations, and assist volunteers with their case reviews and decision-making. Specifically, the position will serve as the primary staff support for the EOC's subcommittee on electioneering conduct, which will include managing reports of electioneering misconduct, conducting related investigations, and providing accurate and timely communications about case outcomes. Additionally, this position will support and lead EMCC/CRC's review of reports of ethics-related misconduct, including providing support for investigations and accurate and timely communication about assigned case outcomes. The balance of service to these committees' functions will be based on caseloads and the urgency of work. This is a complex, detail-oriented, sensitive, collaborative, and fast-paced support function within a highly visible department. This position reports to the Senior Director of Corporate Governance, requiring strong collaboration and coordination with both the Senior Manager of Ethics and the Senior Manager of Elections. IEEE's election and ethics conduct processes are complex, detail-oriented, and confidential in nature. As a member of IEEE's Corporate Governance team, they must be a valued participant by identifying and facilitating ways to innovate and strengthen IEEE and collaborating cooperatively and comfortably with internal and external IEEE stakeholders to achieve IEEE's goals successfully.

Requirements

Bachelor's degree or equivalent experience
4-7 years Project Management
Analyze and interpret business requirements; understand and adhere to established policies and procedures.
Manage and complete multiple projects and priorities simultaneously through teams and independence, on time and within budget.
Curiosity to seek, critical thinking to develop, knowledge to present, and strategy to implement proposed solutions.
Listen and communicate (verbal, visual, and written) effectively with stakeholders in a clear, comprehensive, and tactful manner; consensus builder.
Demonstrates a high commitment to quality or work, accuracy, and attention to detail.
Ability to handle multiple priorities
Excellent organization, focus, and time management skills.
Project management skills and experience.
Act with discretion and maintain confidentiality.
Ability to travel 1-2 times per year.
Proficiency in MS Office suite products such as Word, Excel, and PowerPoint

Nice To Haves

Volunteer or Committee Management
Ethics and compliance management
Paralegal
Knowledge of volunteer and committee management is a plus.
Paralegal experience is a plus.

Responsibilities

Works with the chairs, committee members, corporate governance colleagues, and IEEE’s Legal and Compliance team, as needed, to implement plans of work that allow the committees to fulfill their charge.
Identify, develop, and execute strategies for conducting thorough and effective investigations.
Manage investigation requirements, timelines, and deliverables to lead resolution efforts.
Respond appropriately to all allegations/reports, playing a crucial role as a case manager in resolving ethics and electioneering issues.
Updates the case database/records routinely to reflect accurate and timely information; prepares reports for committees and leadership as requested.
Assists, when appropriate, in proposing services and process improvements to further the committee’s goals and fulfill IEEE’s strategic plan and mission.
Creates and produces agendas, minutes, and archival documents; assists in managing all aspects of meeting planning and provides on-site and remote support for EOC, EMCC, CRC, review panels, hearing boards, subcommittees, etc., as needed.
Assists with updates to governing documents, as needed, related to policies, procedures, forms, and tools; works collaboratively to update specific ieee.org webpages, as needed.
Maintains a current understanding of changes and trends with case reviews and investigations.
Acts with discretion; establishes and maintains processes to protect confidential verbal, visual, and written information.
Works collaboratively as a member of the Corporate Governance team by providing administrative support and identifying improvements to systems and procedures.
Performs other duties as assigned to accomplish IEEE’s goals, including but not limited to supporting ad hoc committees.