Case Manager Entry
About The Position
VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOA - LA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org . JOB SUMMARY AND PURPOSE Case Manager Entry provides entry level case management services to clients classified as low acuity, serving on a team that is the central point of contact to coordinate services and care for assigned clients. These positions serve individuals and families residing in interim and permanent housing. They support and provide services in the areas of assessment; care planning; coaching and social support; connections to direct services; care coordination and system navigation; education about the health and social service system; outreach and engagement, and capacity building for individuals who were experiencing homelessness and are now mostly housed.
Requirements
- Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
- Case Management training within 6 months of hire.
- 6 Months of Social Services case related experience, OR Associates Degree in Social Services related field in lieu of experience
Nice To Haves
- Current California driver's license and clean driving record
Responsibilities
- Assessment Work as Part of a team to conduct assessment of participant strengths and needs.
- Coaching for Social Support of participants
- Care Coordination, Case Management, System and Housing Navigation
- Advocacy on behalf of participants before other clinical, agency and community settings
- Capacity Building Motivate participants and connect them to appropriate programs
- Outreach and Engagement locate assigned participants, secure a safe place while resolving needs
- Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals
- Coaching and Social Support accompany participants to activities and services
- Coordinate Care and Case Management as part of team, connecting participants to appropriate services
- Advocacy for participants before other agencies/community settings
- Capacity Building motivating participant progress
- Outreach and Engagement Meet participants and bring into programs
- Other duties as required and may be subject to change
Benefits
- VOALA offers competitive medical, dental, vision and retirement benefits.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
501-1,000 employees
