Case Manager - Employment

U.S. COMM FOR REFUGE • Albany, NY

89d

About The Position

Under the leadership of the Program Manager, the Case Manager for Employment Programs will oversee State and Federally funded employment programs, as well as perform employment-related activities, to help refugee clients find jobs and work towards the goal of self-sufficiency.

Requirements

• Bachelor’s degree from an accredited institution, preferable in Human Services, Social Work or related discipline
• Excellent interpersonal skills, including the ability to communicate well, building relationship and partnership with USCRI clients, employment partners, state and federal program staff, headquarters and field office staff
• Proficient in the use of MS Word, MS Excel and database programs, as needed
• Good Sense of humor and pleasant, diplomatic manner with the ability to get along with others and thrive in a team environment
• Demonstrated commitment to the mission of USCRI, and interest in contributing to the long-term success of a local nonprofit organization
• Must have a clean valid driver’s license and insurance, and a reliable motor vehicle
• Demonstrated support of USCRI’s values by exhibiting respect for others, maintenance of confidential information and an appreciation of a multicultural workplace

Responsibilities

• Provide case management and training related to employability and self-sufficiency
• Develop self-sufficiency plans for clients
• Conduct referral to agency services to remove barriers to self-sufficiency
• Maintain case files and relevant databases
• Submit written reports as required
• Provide cross-cultural information and support to employers
• Orient refugee clients to community resources
• Work to connect clients with supportive community networks and support systems to ensure their long-term integration in the community
• Ensure that refugees are being served in a linguistically and culturally appropriate manner and provide education and advocacy when necessary
• Assess experience, skills and limitations of clients; identifies job opportunities suitable for clients; assists clients in filling out employment applications, sets up interviews with potential employers, accompanies clients to interviews or arranges transportation
• Perform other job-related duties as assigned by supervisor

What This Job Offers

• Education Level: Bachelor's degree