Case Manager, Community Integration (Community Advisor)

U.S. COMM FOR REFUGE•Sun Valley, ID

About The Position

U.S. Committee for Refugees and Immigrants (USCRI), is a non-governmental, not-for-profit international organization with a mission to protect the rights and address the needs of persons in migration by advancing fair and humane public policy, facilitating, and providing direct professional services, and promoting the full participation of migrants in community life. For over 100 years, we have shaped history with the belief that immigrants strengthen our communities, economy and social fabric through freedom, hard work, and family unity. To learn more about our work, please go to our official website at The Case Manager for the Community Integration Programs will provide support to recently resettled refugees to improve their community integration and economic self-sufficiency through case management, employment supports and education, as well as English and life skills education. The Case Manager will work collaboratively with local partners, make referrals to appropriate community support services, and provide transportation to clients when necessary. The position will report to the Community Integration Program Manager. This position is designated as an on-call role. Hours may vary based on organizational needs, and work will be scheduled as required.

Requirements

High School degree required; Associate’s degree from an accredited institution is preferred;
Experience in case management or social work preferred;
Ability to work as a team member and independently, with high level of self-motivation;
Ability to work efficiently in a fast-paced environment, troubleshoot, and follow projects through without loss of attention to detail;
Experience with refugee populations preferred;
Excellent communication skills with good written command of English;
Exceptional interpersonal skills, including keen listening ability and relationship building;
Proficient in Microsoft Office;
Must pass a criminal background and other screening requirements;
Must have a valid driver's license, insurance, clean driving record and personal transportation;
Demonstrated support of USCRI’s values by exhibiting respect for others, maintenance of confidential information and an appreciation of a multicultural workplace.; and
Dedication to the human rights of refugees, immigrants, asylum seekers, and displaced people.

Responsibilities

Conduct intakes and develop self-sufficiency plans for clients;
Provide case management and additional training related to employability and self-sufficiency;
Conduct referrals to services to remove barriers to self-sufficiency and promote overall family stability and wellness;
Work to connect clients with supportive community networks and support systems to ensure their long-term integration in the community;
Maintain case files and relevant databases;
Submit written reports as required;
Provide cross-cultural information and support to employers;
Orient refugee clients to community resources;
Ensure that refugees are being served in a linguistically and culturally appropriate manner and provide education and advocacy when necessary; and
Perform other job-related duties as assigned by supervisor.